Work Laptop - Personal Folders Disbaled

  • Thread starter Thread starter Carl Jarvis
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Carl Jarvis

Hello

I work for a company that has recently been bough out by another company and
our laptops have been reconfigured. Im using Windows NT and Outlook 2000.

Previously we were able to use Personal Folders (and I'm one of those people
who likes keeping everything).

Since I have had my laptop back I cannot set up a personal folder (the
option under ADD in SERVICES is not there). Nor can I import my old one.

I'm hoping its a simple registery tweak to give me back this facilty - does
anyone have any ideas?

Many thanks,

Carl.
 
If your laptops have been reconfigured by the new owners, it's quite possible that they have been set up to block the use of PST files. Search the Windows registry to see if you have a value named DisablePST.
 
There is!

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\9.0\Outlook

Has the key Disable Pst with a value of 0x00000000 (0)

What value should it be to enable Personal Folders?

Cheers,

Carl.

If your laptops have been reconfigured by the new owners, it's quite
possible that they have been set up to block the use of PST files. Search
the Windows registry to see if you have a value named DisablePST.
 
Also found

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\windows\currentversionzinstaller\userdata\s-1-5-18\components\6afa1baa335c3d1

a key called 904061001E872Detc etc

With a value of "00:\PSTFile\NoOpen"

Do I need to change that one too / instead?

Cheers,

Carl.
 
You can try making a backup of the registry, then deleting that key, but unless you have administrator rights to that machine, you may not be able to do so. I don't know anything about the other value you found.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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