Word & XP. Help!!

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Guest

I used to have ME. I bought and downloaded XP Home Edition. Now I am having
trouble getting into Word. I need to access my docs and get some attachments
from new emails but am unable to.

Please help!! Thank you!!
 
TFG said:
I used to have ME. I bought and downloaded XP Home Edition. Now I am having
trouble getting into Word. I need to access my docs and get some attachments
from new emails but am unable to.

Please help!! Thank you!!
Click to expand...

Please email a Word newsgroup with
* the Word version
* exact steps followed and any error messages etc
 
I used to have ME. I bought and downloaded XP Home Edition. Now I am having
trouble getting into Word. I need to access my docs and get some attachments
from new emails but am unable to.

Please help!! Thank you!!
Click to expand...

Office (Word) was never part of any version of Windows and is still not part
of XP. You will now need to re-install Office (Word) in order to repair it.

If you use Outlook Express, you need to change the "Security Settings" in
order to allow all attachments.
 
TFG said:
I used to have ME. I bought and downloaded XP Home Edition.
Click to expand...

Wrong terminology. You bought and *installed* XP Home edition.
How did you install it? Did you upgrade over ME or did you do a clean
install?
Now I
am having trouble getting into Word. I need to access my docs and
get some attachments from new emails but am unable to.

Please help!! Thank you!!
Click to expand...

You probably need to re-install Word.
 
OK, Mike.

It is Microsfoft Word 2000. There are no error messages. Everything is
slow and then hard to navigate.
 
I phoned MS and asked them if there was anything special I needed to do so as
to no disrupt what I already had. Someone on the phone told me just to
install the CD and everything would be "overridden" and assured me it would
be fine.

I was able to open up one attachment just now and make some changes and save
it, but it took forever.
 
TFG said:
I phoned MS and asked them if there was anything special I needed to
do so as to no disrupt what I already had. Someone on the phone told
me just to install the CD and everything would be "overridden" and
assured me it would be fine.

I was able to open up one attachment just now and make some changes
and save it, but it took forever.
Click to expand...

Have you tried re-installing Word?
 
TFG said:
OK, Mike.

It is Microsfoft Word 2000. There are no error messages. Everything is
slow and then hard to navigate.
Click to expand...


This is *still* not a Word newsgroup......
 
How do I reinstall? If it means using the same install CD I don't think I
have that? How can I just get the Word I used when I was on ME?
 
Ok, thank you. Forgive my stupidity I don't know much about these things. If
I do have the CDs (I think I found them) will I lose everything I have on my
desktop?

How come I didn't have to reinstall my printer and Outlook Express?
(although a nice HelpDesk person from the Nova Scotia center helped me with
the Outlook Express stuff).

I know these were dumb questions...

Mike Williams said:
TFG said:
How do I reinstall? If it means using the same install CD I don't think I
have that? How can I just get the Word I used when I was on ME?
Click to expand...

If you don't have the Word/Office CD:
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246
Click to expand...
 
TFG said:
Ok, thank you. Forgive my stupidity I don't know much about these things. If
I do have the CDs (I think I found them) will I lose everything I have on my
desktop?
Click to expand...

Installing Word won't destroy your data. Not having a backup of your
data though is just insanity.
How come I didn't have to reinstall my printer and Outlook Express?
(although a nice HelpDesk person from the Nova Scotia center helped me with
the Outlook Express stuff).
Click to expand...

Apart from not being psychic enough to know exactly what you were doing.
Outlook Express and printer drivers are part of WINDOWS. WORD/OFFICE
are separate products.
 
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