Word prints strangely

  • Thread starter Thread starter Wearylemur
  • Start date Start date
W

Wearylemur

I have a strange situation and it only happens some of the time, to make
matters worse. I've done all sorts of searching and I can't find an official
answer one way or the other but when my users print a Word document certain
characters print too closely together. That is to say there is little or no
space between them. We have tried a few things:

* Update the printer drivers
* Tried using different fonts

Those are the extent of the resolutions I could find online and they don't
seem to help. Is this a known issue and are there any work arounds that I was
not able to find?

Thanks
 
Is it always the same pairs of characters? Does it happen in specific
places on the page? Version of Word?
 
Is the issue that the characters all become jumbled together? If so,
according to contributor Bob Buckland: "It's a bug that somehow seems to
have Word misreading temporary files related to the printer currently in
use. You can usually 'unscramble' the display from File=>Print and switch
to the printer properties or to another printer then your normal one, or
close Word and delete all files found on Start=>Search and looking for
~$*.*;*.tmp as the name string then restarting Word." See also
http://www.gmayor.com/what_to_do_when_word_crashes.htm

--
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Graham Mayor - Word MVP

My web site www.gmayor.com

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It's in Office 2007 and I haven't seen every case of it but the ones I have
seen it appears to be special characters but I've heard it's not always
special characters. Sorry about the less than solid information on that last
bit but when you have it happening to several people it's tricky to get the
most reliable reports. As for the location on the page it seems to happen
anywhere.
 
Can you send me a link to the article that says it's a bug? If I show it's a
known issue then that works well enough for my purposes.

I wouldn't say all of the character become jumbled together just some of
them. Still it sounds like we might be talking about the same issue since
some users have reported that quitting out of word and opening the document
again seems to resolve the problem, temporarily.

Also recently you helped me with the normal.dotm locking issue that Word
sometimes has. I was able to apply some of the fixes, turn off add-ons, have
the anti-virus software stop scanning that file and that reduced the locking
error. (Only one user still has it and it's once a week instead of daily.)
Could the two be related?
 
Search google groups for part of the quoted text authored by Bob Buckland to
locate the original.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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