Word Documents

  • Thread starter Thread starter Guest
  • Start date Start date
Likely cause is corrupted normal.dot file.

Hope this is useful to you. Let us know.

rms
 
Tried that one already , but ... Did not work . The funny thing is that new documents are working well , only existing ones ( or attachments etc ) are causing the restart .
 
If you are using Norton Antivirus, try turning off the "office plug-in"
under options.

Ron said:
Tried that one already , but ... Did not work . The funny thing is that
Click to expand...
new documents are working well , only existing ones ( or attachments etc )
are causing the restart .
 
Hi Ron,

Tried that one already , but ... Did not work . The funny thing is that new documents are working well , only existing ones ( or attachments etc ) are causing the restart .
Click to expand...

Try starting Word in safe mode:
Start > Run > winword.exe /a
This starts Word with the basics, without third-party plug-ins that
might be affecting it. Try it, and if it works, you have to disable
third-party software on Word's start up folder.

Good luck
 
Thanks for the tips , but it did not work .
I tried to reinstall word but it did not work as well .
The wierd thing is that it only happends to existing docs and not to knew one . For exemple - if i create a document it is works fine .

Is there any thing more before , reinstallation of XP ?
 
Hi,

Thanks for the tips , but it did not work .
I tried to reinstall word but it did not work as well .
The wierd thing is that it only happends to existing docs and not to knew one . For exemple - if i create a document it is works fine .

Is there any thing more before , reinstallation of XP ?
Click to expand...

Look at this article:
820919 - HOW TO: Use the Troubleshoot Utility for Problems That Occur
When You Start or Use Word 2003
This article contains information about the Troubleshoot Utility that
is provided by Microsoft Product Support Services. This utility can
help you to troubleshoot Microsoft Word problems automatically. The
utility removes particular key components...
http://support.microsoft.com/default.aspx?scid=kb;en-us;820919

Good luck, hope this helps
 
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