Word doc attachments will not open through outlook

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I recieve a word doc attachment through outlook and try to open it I get
a message stating "the document name or path is not valid". I can open the
attachments through yahoo email but not when I recieve it in outlook. Using
outlook 2000 and windows xp. Any help appreciated.
 
Right click on the attachment and select "Save As..." and rename the
document.
It sounds like the document may have been created in an International
version of Windows and/or Office and contains illegal characters. I've seen
this happen often at my (multinational) company.
 
1) Where are you saving it? Save it on your desktop.
2) What are you naming it? Give it a simple name... don't accept any name
Outlook tries to offer.
3) Can you open the document if you drag and drop it onto the titlebar of
Word? If not, it's being corrupted somewhere.

If all else fails, try Office Detect and Repair (in the Help menu of any of
the office apps).
 
Still not working. It seems as though outlook is causing the problem. I can
open the attachment in my yahoo email, but can not successfully open it as an
attachment when recieving in outlook. I am only trying to open it. The
message I get is "the document or path is not valid. Try these suggestions,
check your file permissions for the document or drive. Or use file open to
locate the document." I DID try the detect and repair and that did not seem
to change anything either.
 
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