I have recently run into an issue with Word attachments in Outlook. If a Word document with a TOC is attached to an e-mail and is opened in Outlook the page numbers in the Word doc all show as 1 in the TOC. If I page past the TOC and come back to it, the page numbers are correct.
If the attachment is saved to the hard drive and opened from the hard drive the page numbers are correct.
Any ideas?
Since nobody else has tried this one, here are a few guesses.
In order for the page numbers in the TOC to be shown as 1, Outlook
must be causing the TOC field to update. Word doesn't update that
field type spontaneously, so Outlook must be doing it deliberately.
Furthermore, since the answer to the update says that everything is
page 1, Outlook must either be updating the TOC before repagination
can happen, or it must be using a very odd printer driver. I suspect
the former.
Then you page down and back and the numbers are correct. That means
that Outlook must have forced another TOC field update! This one
apparently occurs after repagination is complete, so you get the
correct numbers. (If you mailed a ridiculously long document, and if
you opened it and paged down and back very quickly, maybe you could
catch it half repaginated and the TOC would show early numbers correct
and later numbers wrong.)
(If you were curious, you could open a document in Outlook, paste in
several pages, and see whether Outlook fixed up the TOC yet again.
Does it update the TOC every time you move in the document, or what?)
So the next question is, why is Outlook forcing these two updates to
the TOC field?
It probably thinks that it is doing you a favor, because you have
presumably mailed the document to someone who has a different printer,
so it will repaginate differently, so Outlook is being helpful and
fixing the TOC for you.
However, I think that being helpful once, after repagination had
finished, might be enough.
Bob S
