WORD ATTACHMENTS WILL NOT OPEN IN OUTLOOK 2000

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When i try to open a word attachment in outlook i get a message say (Cant
creat file right click on the folder you want to creatin & click properties
on the shortcut menue to check your permissions for the folder).

Can anyone help?
 
Dejuan said:
When i try to open a word attachment in outlook i get a message say
(Cant creat file right click on the folder you want to creatin &
click properties on the shortcut menue to check your permissions for
the folder).

A corruption in the Outlook Secure Temp Folder, perhaps. With Outlook
closed, try the following, only progressing to the next step if the one you
try doesn't work.

1) Clear the Internet Temporary Files folder
In IE, click Tools>Internet Options. Click Delete Files.
Select "Delete all offline content". Click OK.
2) Open a command line window and enter:

cd %UserProfile%\Local Settings\Temporary Internet Files
dir /a

Look for a folder that starts with OLK. Let's say it's OLK2E.
Delete it like this:

rmdir /q /s OLK2E

Exit the command line window with "exit".

3) Edit the OutlookSecureTempFolder value in the registry.
Click Start>Run and enter "regedit" in the Open box. Click OK
Locate HKEY_CURRENT_USER\Software\Microsoft\Office\
Office\9.0\Outlook\Security. In the right-hand pane, select
the OutlookSecureTempFolder key and press Delete. Click Yes.
Close the registry editor.

Now start Outlook again and see if you can open your attachments.
 
Thanks Brian it was your solution #2 the OLK folder Thanks a million I really
appreciate your help.
 
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