Word attachments in an e-mail

[Jodi]

Can anyone tell me why I can't open an attachment that
comes as a Word attachment? Everytime I receive an e-mail
that comes with an attachment and I click on it, it takes
me to Works Task Launcher, I never can open it. Can
anyone help??
Thanks,
Jodi

 

[Clippy]

Do you have office and ms works both installed??