Word and Outlook and general 'Wonkiness'

[Guest]

The last couple of days I have not been able to access Word in normal mode,
only in 'Safe' mode, and my outlook express wouldn't let me delete any spam!
I figured that something somewhere was broken, so I tried system recovery,
and can't pick a point past February 1st to recover from. Am I
virused/malware'd/trojaned (Norton says not but yeah) or is something
somewhere conflicting?

Thanks for any help, usually I can recover to a point a couple of weeks
before when everything was sweet and lovely, but not this time!

Cheers

Red Sapphire

 

[DL]

Initially run Detect/Repair in word>help

 

[Wesley Vogel]

See if MS Word will start using the /a switch.

Start | Run | Type: winword /a | Click OK

Try repairing Word. Your gonna lose some settings.

Open Add or Remove Programs...
Start | run | Type: appwiz.cpl | Click OK |
Scroll down to and click Microsoft Word | Click on the Change button |
When the Setup Wizard opens, click on Repair Word | Click the Next button |
Follow the instructions

Automatically repair Office programs
http://office.microsoft.com/en-us/assistance/HP052372001033.aspx

Try starting Word with the /a switch and get rid of the Add-ins.

Start | Run | Type: winword /a | Click OK

What Is the /a Switch?
[[The /a switch is a troubleshooting tool that you can use to determine
where a problem may exist when you are working with Microsoft Word. When you
use the /a switch to start Word, the switch prevents add-ins and global
templates from being loaded automatically. The /a switch also locks the
setting files; that is, the setting files cannot be read or modified when
you use this switch.

NOTE: Microsoft does not recommend that you use the /a switch as a typical
operating startup switch. This switch prevents your preferred settings in
Word from being retained. Use the /a switch only when a Microsoft Support
Professional requests that you do so, or when you must troubleshoot Word to
determine where a problem may exist. ]]

Description of the "/a" startup switch in Word
http://support.microsoft.com/kb/826857

How to use startup command line switches to start Word 2003, Word 2002, and
Word 2000
http://support.microsoft.com/kb/210565

WD2000: Starting Word with the "/a" Switch Resets Some Word Options
http://support.microsoft.com/kb/243966

WD2002: How to Identify COM Add-ins in Word 2002
http://support.microsoft.com/kb/319719

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Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In