Word 2007 Options dialog will not appear

[Guest]

Clicking the Word Options button in Word 2007 results in no dialog appearing
and no error messages, either. (No, the dialog is not hidden behind other
windows, it just does not appear.)

Any ideas on how to troubleshoot this problem?

 

[Patrick Schmid]

Reboot your computer and try again?
Do you get the options dialog in Excel?

Patrick Schmid

 

[Guest]

Reboot your computer and try again?

Tried that, made no difference.

Nope. Only the new PowerPoint shows the Options dialog. Word, Excel, and
Access will not. Really strange. The cursor briefly changes its image, the
menu goes away, but no dialog appears (except for PowerPoint).

 

[Bob Buckland ?:-\)]

Hi Bob,

It's possible that the dialog is opening off screen or that your graphics card settings may be in play or an add-in is interfering.

If you start Word 2007 in Office Safe Mode (hold ctrl key when starting Word) can you get to the Options dialog box using the
Alt+T+o keyboard shortcut?

========

Tried that, made no difference.

Nope. Only the new PowerPoint shows the Options dialog. Word, Excel, and
Access will not. Really strange. The cursor briefly changes its image, the
menu goes away, but no dialog appears (except for PowerPoint). >>
--
I hope this helped you,

Bob Buckland ?
MS Office system products MVP

LINKS to the 2007 Office System

1. Free MS Office 2007 book from MS Press, 213 pages:
http://microsoft.com/learning/office2007/default.mspx#booksfrommspress

2.. Office 2007 Beta 2 Online Test Drive, Downloadable beta,
e-learning courses, doucmentation and movies:
http://microsoft.com/office/preview

3. Send 2007 Office System Beta 2 feedback directly to the MS Office 2007 product team with this feedback tool:
http://sas.office.microsoft.com/

4. Try the 2007 OfficeOnline preview website , without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033

b. then visit
http://officebeta.iponet.net

 

[Guest]

None of that worked, even after unloading all non-essential programs and
services.

The dialog does not seem to be coming up off screen because everything else
is clickable immediately afer selecting the Options button, and that would
not happen if a modal dialog were off screen somewhere.

I sent a message to the product development team. Thanks for the links.

Bob