You are really out of luck at this point. Because Word was preinstalled,
Microsoft cannot help you. It would be up to the computer manufacturer -
and, as you've learned, they are of no help.
If all you need to do is *read* the file, you can download the free Word
Viewer from:
http://www.microsoft.com/downloads/...88-7cfa-457a-9aec-f4f827f20cac&displaylang=en
You really only have a few options if you need to *edit* Word files. Among
them:
1. Try to find an old copy of Word 2003.
2. Buy Word 2007, Office 2007, or Works Suite.
--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"
mdpeclipse said:
i never had to use Word until recently someone sent me a word document and
i
couldnt open it because word wasnt set up.
i called the store where i purchased the computer and they told me i
needed
to call microsoft. i called microsoft and they told me they didnt have any
product keys for word 2003 any more and told me to post a request in this
discussion group and now here i am.
"word viewer" was exactly what i needed......THANK YOU !!!