Word 2003 - Losing formatting from Word 2002 document

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Guest

After a migration from MS Office 2002 to MS Office 2003, when opening a
Word 2003 which has been set with the Track Change option to set changes,
when accepting all the changes in Word 2003 the formatting is incorrect
including double characters and extra characters in the text. I have tried
reinstallation of MS Office 2003, thinking that something was missed in the
original installation. Then, I went to update.microsoft.com and updated all
updates which had to do with MS Word which displayed, but the problem
persists. Another coworker who accepts the changes in Word 2002 can view
the document perfectly. There are many documents with the track change
option set in Word 2002 which have this problem. Please respond with any
suggestions to this bulletin board.

Thanks,
PCScholar
 
Hi =?Utf-8?B?UENTY2hvbGFy?=,

I can't recall having ever heard of this behavior, before. Nor of many problems
between Word 2002/2003 and track changes (the functionality really wasn't
changed appreciably between the two versions). Here are some ideas to try:

1. If you hold down CTRL when booting Word (to go into Safe Mode), then open
such a document and accept all the changes, do you still see the same result,
or is it more as you'd expect?

2. If you first save such a document to XML, close, re-open the XML, save as a
document, close, re-open the new document and accept all the changes: does it
behave as it should?

3. If you have any document management or anti-virus software running, try
deactivating it, then start Word, open such a document and accept the changes.
Any difference?
After a migration from MS Office 2002 to MS Office 2003, when opening a
Word 2003 which has been set with the Track Change option to set changes,
when accepting all the changes in Word 2003 the formatting is incorrect
including double characters and extra characters in the text. I have tried
reinstallation of MS Office 2003, thinking that something was missed in the
original installation. Then, I went to update.microsoft.com and updated all
updates which had to do with MS Word which displayed, but the problem
persists. Another coworker who accepts the changes in Word 2002 can view
the document perfectly. There are many documents with the track change
option set in Word 2002 which have this problem.
Click to expand...

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply
in the newsgroup and not by e-mail :-)
 
I'm having the same problem (discovered after sending a million dollar
proposal to a client!!!) - accepting changes and saving results in
corruption of header formatting.

My answers to your questions:
1. Saving and reopening while in Safe Mode results in the same
corruption.
2. Saving as XML and opening that alone results in the corruption.
3. My machine is running lean and mean (no doc mgmt software,
anti-virus, firewalls, etc.) on my office LAN.

Regards,
Scott
 
Hi Scott,
I'm having the same problem (discovered after sending a million dollar
proposal to a client!!!) - accepting changes and saving results in
corruption of header formatting.
Click to expand...
Do you get any more information on what's actually going wrong?

How many sections in this document (how many different headers/footers)?

What does the particular header that "goes bad" contain?

If you first accept all changes in the header, then save, does that
cause any problems? And if you then accept all other changes?

If you copy/paste each section's contents into a new document,
recreating the sections (and headers and footers) as you go, does the
problem occur in the new document, as well?
My answers to your questions:
1. Saving and reopening while in Safe Mode results in the same
corruption.
2. Saving as XML and opening that alone results in the corruption.
3. My machine is running lean and mean (no doc mgmt software,
anti-virus, firewalls, etc.) on my office LAN.
Click to expand...

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question
or reply in the newsgroup and not by e-mail :-)
 
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