won't boot up

  • Thread starter Thread starter nellie
  • Start date Start date
N

nellie

My computer will not boot up. It gives me a boot error
and asks to put bootdisk in drive A. The last time I was
on, no updates were needed and I did not load any new
software. I have 5 files in quarantine that cannot be
removed.
 
The error says it is a boot error and to install the
bootdisk in drive A. I have a XP bootdisk and when I put
in drive A, it says to hit any key to start, which I do
and nothing happens. I keep getting this same message
over and over when I hit any key.
-----Original Message-----
What is the error ?

--
Kyle Lang [MSFT]
This posting is provided "As Is" with no warranties, and confers no rights.


My computer will not boot up. It gives me a boot error
and asks to put bootdisk in drive A. The last time I was
on, no updates were needed and I did not load any new
software. I have 5 files in quarantine that cannot be
removed.


.
 
Change your BIOS to boot from the CD and boot the XP CD.

Do the steps...
Boot to the recovery console and run sfc /scannow
After it has run, remove the CD and reboot. If that does
not repair the problem, place the CD back and reboot. This
time do a repair install.

If that doesn't fix the problem, do a clean install, hope
you have backed up your data.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


| The error says it is a boot error and to install the
| bootdisk in drive A. I have a XP bootdisk and when I put
| in drive A, it says to hit any key to start, which I do
| and nothing happens. I keep getting this same message
| over and over when I hit any key.
| >-----Original Message-----
| >What is the error ?
| >
| >--
| >Kyle Lang [MSFT]
| >This posting is provided "As Is" with no warranties, and
| confers no rights.
| >
| >
| message
| >| >> My computer will not boot up. It gives me a boot error
| >> and asks to put bootdisk in drive A. The last time I
| was
| >> on, no updates were needed and I did not load any new
| >> software. I have 5 files in quarantine that cannot be
| >> removed.
| >
| >
| >.
| >
 
-----Original Message-----
My computer will not boot up. It gives me a boot error
and asks to put bootdisk in drive A. The last time I was
on, no updates were needed and I did not load any new
software. I have 5 files in quarantine that cannot be
removed.
.
Hi Nellie,

Problem with horns on this one, however all need not be
lost, for a start we need to establish why on a computer
that these days rarely if ever use's floppy disc it now
demands one, I am ussuming you can get past the post boot
stage to the point were Windows normally loads up if so
then the computer as such is probably OK and this is an
operating system glich.

First boot the computer normally but this time as the
post screen appears hold down the DELETE key to gain
access to the CMOS menu, now assuming you still have your
original XP disc to hand we need to tell the computer not
to look to the hard drive but to the CD rom for an
operating system, or for want of a better word, 'BOOT
DISC'.

First select the advance option page, usually second line
and open that page, now scroll down it, the mouse won't
work by the way and you will need to use the arrow keys
to navigate, look for the heading about 'FLOPPY DISC
SEEK, now use the PAge up and down keys to select
disable, now go to the heading for the hard drives, the
first should read HDD 0, again use the page keys to
change this for the one for the CD ROM then press the F
Lock key, escape, F10 and hit enter, assuming you have
placed your recovery disc or the XP disc in the CD drive
first that is.

The computer will now reboot and go directly to the CD
rom to boot an operating system from that disc, if it is
the manufacturers recovery disc you will have to follow
the on screen instrutions, if it is the XP one then
select install and let it run, it will end up at a screen
asking you three questions, select the one for repair a
current XP installation and hit enter, it will search
your hard drive for XP then ask you if you wish to
continue, select yes and sit back and follow the on
screen menus to install what appears to be a fresh copy
of XP, however in this case it is repairing and already
installed version and will in the end present you with a
fully working copy PLUS, all your files and programs
hooked up ready for use.

Finally, files in the pokey like the five you have got
are just that, locked up and of no threat, however if you
really want them gone you will first need to establish
what they are and more important were they are on your
system, after that use Explorer or REGEDIT to dispose of
them by hand, time consumming maybe but an effective way
of offloading the trash at times.

Hope this lot helps.

(e-mail address removed)
 
Thank you for your help. I have not applied these
instructions yet since the problem is on my home computer
and I have to trouble shoot with work computer. I have
tried to boot with my XP CD and attempted to recover and
restore option. It now has asked for administrators
password and won't let me past this step because I have no
clue as to the password. I am going to contact microsoft
about this issue, or if you know of a better solution,
I'll try that too. I'll have to work out the problem
tomorrow, so I'll take any and all suggestions. Thanks,
Nellie
 
Hi, thanks for replying. I did try to boot using my XP CD
and attempted to recover and restore. It proceeded to ask
for the administrators password and I have no idea how to
get past this. According to the tech that built and
installed XP on my computer, a password was not required
and was told to contact microsoft about this. I have not
had a chance to apply these instructions sent yet but
wanted to post this new problem about the password issue.
Can you help? I've tried to contact microsoft through
email but I don't know the product ID. I have the CD with
me at work, but it's my home computer that's having the
problem
 
The password is probably blank. Use the tab key to by-pass
the field and then press enter.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


| Hi, thanks for replying. I did try to boot using my XP CD
| and attempted to recover and restore. It proceeded to ask
| for the administrators password and I have no idea how to
| get past this. According to the tech that built and
| installed XP on my computer, a password was not required
| and was told to contact microsoft about this. I have not
| had a chance to apply these instructions sent yet but
| wanted to post this new problem about the password issue.
| Can you help? I've tried to contact microsoft through
| email but I don't know the product ID. I have the CD with
| me at work, but it's my home computer that's having the
| problem
| >-----Original Message-----
| >
| >>-----Original Message-----
| >>My computer will not boot up. It gives me a boot error
| >>and asks to put bootdisk in drive A. The last time I
| >was
| >>on, no updates were needed and I did not load any new
| >>software. I have 5 files in quarantine that cannot be
| >>removed.
| >>.
| >>Hi Nellie,
| >
| >Problem with horns on this one, however all need not be
| >lost, for a start we need to establish why on a computer
| >that these days rarely if ever use's floppy disc it now
| >demands one, I am ussuming you can get past the post boot
| >stage to the point were Windows normally loads up if so
| >then the computer as such is probably OK and this is an
| >operating system glich.
| >
| >First boot the computer normally but this time as the
| >post screen appears hold down the DELETE key to gain
| >access to the CMOS menu, now assuming you still have your
| >original XP disc to hand we need to tell the computer not
| >to look to the hard drive but to the CD rom for an
| >operating system, or for want of a better word, 'BOOT
| >DISC'.
| >
| >First select the advance option page, usually second line
| >and open that page, now scroll down it, the mouse won't
| >work by the way and you will need to use the arrow keys
| >to navigate, look for the heading about 'FLOPPY DISC
| >SEEK, now use the PAge up and down keys to select
| >disable, now go to the heading for the hard drives, the
| >first should read HDD 0, again use the page keys to
| >change this for the one for the CD ROM then press the F
| >Lock key, escape, F10 and hit enter, assuming you have
| >placed your recovery disc or the XP disc in the CD drive
| >first that is.
| >
| >The computer will now reboot and go directly to the CD
| >rom to boot an operating system from that disc, if it is
| >the manufacturers recovery disc you will have to follow
| >the on screen instrutions, if it is the XP one then
| >select install and let it run, it will end up at a screen
| >asking you three questions, select the one for repair a
| >current XP installation and hit enter, it will search
| >your hard drive for XP then ask you if you wish to
| >continue, select yes and sit back and follow the on
| >screen menus to install what appears to be a fresh copy
| >of XP, however in this case it is repairing and already
| >installed version and will in the end present you with a
| >fully working copy PLUS, all your files and programs
| >hooked up ready for use.
| >
| >Finally, files in the pokey like the five you have got
| >are just that, locked up and of no threat, however if you
| >really want them gone you will first need to establish
| >what they are and more important were they are on your
| >system, after that use Explorer or REGEDIT to dispose of
| >them by hand, time consumming maybe but an effective way
| >of offloading the trash at times.
| >
| >Hope this lot helps.
| >
| >[email protected]
| >.
| >
 
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