WinXP SP2 problem

  • Thread starter Thread starter wtaylor108
  • Start date Start date
W

wtaylor108

Updated today. I have only found one problem, so far.
When I have my documents open and use right/context
button on mouse , My documents hangs and I am only able
to get out by using control+alt+del and to close My
Documents. Program manager shows My Documents as Not
Responding.
The right/context button works appropriately in all other
folders and processes. I tried reinstalling my mouse
software but this has not helped. Does anyone have any
ideas or suggestios. Thanks in advance
 
You probably have a misbehaving Shell Extension Handler.

They are stored in the registry here.
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

You can download a problem such as ShellExView that lits you view and
disable shell extensions.

http://www.snapfiles.com/get/shellexview.html

John Bukowski
Microsoft Escalation Engineer
 
-----Original Message-----
You probably have a misbehaving Shell Extension Handler.

They are stored in the registry here.
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

You can download a problem such as ShellExView that lits you view and
disable shell extensions.

http://www.snapfiles.com/get/shellexview.html

John Bukowski
Microsoft Escalation Engineer


.
Click to expand...
MY problem was fixed by a Support Tech from MS (Gina
Guan) via email support. It was caused by a crash in
explorer.exe. I had to turn off DEP tab under performance
for explorer. Now it works fine. Thanks for your help.
 
Back
Top