WinXP Home + Norton = crash

  • Thread starter Thread starter ErJe
  • Start date Start date
E

ErJe

We have a computer with WinXP Home (OEM installation), which I built myself.
It worked great untill we tried to install Norton Internet Security - the PC
did not boot. Eventually it booted but reclaimed activation. I tried this
various time calling Microsoft but it did not work out before the 3rd
call.....Finally it booted into WinXP. De-installed Norton. Now it is
totally crashed, works slow, do not have system restore, "finds new
hardware" etc... Could it be a virus?

Any Suggestions?

ErJe
 
ErJe said:
We have a computer with WinXP Home (OEM installation), which I built
myself. It worked great untill we tried to install Norton Internet
Security - the PC did not boot. Eventually it booted but reclaimed
activation. I tried this various time calling Microsoft but it did
not work out before the 3rd call.....Finally it booted into WinXP.
De-installed Norton. Now it is totally crashed, works slow, do not
have system restore, "finds new hardware" etc... Could it be a virus?
Click to expand...

I think its rather more likely that Norton's products are behaving with
their normal attention to quality control and reliability. Have you tried
contacting them to ask why their software is trashing your computer?
 
Robert,

Seeing as how so many hundreds of thousands of people use this software,
without any complications whatsoever, don't you think it's just possible
that the user has a conflict because of some other piece of "obscure"
software?

I have been using their products since they engulfed PC Tools (early 90's).
I have never had any of the problems that people complain of. Now, I have
used their products on about 15 different personal computers of my own, with
many versions of their operating system. I used them under OS2 (windows
portion only) also. Again, no problems!

So, I don't really believe that your statement re: Symantec's quality
control holds water! It's the quality control that individuals exhibit while
using their computers!
 
Crusty (-: Old B@stard :-) said:
Robert,

Seeing as how so many hundreds of thousands of people use this software,
without any complications whatsoever, don't you think it's just possible
that the user has a conflict because of some other piece of "obscure"
software?

I have been using their products since they engulfed PC Tools (early 90's).
I have never had any of the problems that people complain of. Now, I have
used their products on about 15 different personal computers of my own, with
many versions of their operating system. I used them under OS2 (windows
portion only) also. Again, no problems!

So, I don't really believe that your statement re: Symantec's quality
control holds water! It's the quality control that individuals exhibit while
using their computers!
Click to expand...

Bull.

I've had Norton work great on several computers. When it works, I like it
better than any other AV product.

But it has failed miserably on others, including a totally new Dell with XP
Home and an almost new Compaq with XP Home.

And on one Win98 box, it caused the machine to be un-bootable. Had to step
thorugh the boot process manually, saying NO to any driver that looked
"norton-ish", and finally got it to boot. Then I uninstalled it, and put on
McAfee. McAfee is (functionally) an inferior product. But at least it works.

On another Win98 box, the NAV worked fine, including the email virus
scanning. One day, the email scanning failed. It disabled itself, and never
was usable after that. The main AV functionality was okay, so I left that in
place.

Norton is an iffy product line.

Try it. If it works, fine. If not, get your money back.
 
Crusty said:
Robert,

Seeing as how so many hundreds of thousands of people use this
software, without any complications whatsoever, don't you think it's
just possible that the user has a conflict because of some other
piece of "obscure" software?
Click to expand...

Maybe. Ok I don't like them very much and that might colour the tone of my
reply, but the reason I dislike them is due to their poor reliability and
bloated software.
 
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