Winfax causes outlook 2003 to crash when shutting down

  • Thread starter Thread starter Ray H.
  • Start date Start date
R

Ray H.

I have running Office XP Pro with Office 2003 Pro. I have
the latest version of Winfax Pro 10.03. When I shut down
Outlook 2003 it crashes any one know the fiz for this?
Thanks your help I hope to hear from you soon. Ray H.
 
Symantec hasn't managed to come up with one yet.
Why are you running two versions of Office?
 
it was a typo it should be Office 2003 Pro and Windows XP
Pro
-----Original Message-----
Symantec hasn't managed to come up with one yet.
Why are you running two versions of Office?
--
Russ Valentine
[MVP-Outlook]
Ray H. said:
I have running Windows XP Pro with Office 2003 Pro. I have
the latest version of Winfax Pro 10.03. When I shut down
Outlook 2003 it crashes any one know the fiz for this?
Thanks your help I hope to hear from you soon. Ray H.
Click to expand...


.
Click to expand...
 
I see. Then there is no solution yet. The solution they came up with for
Outlook 2002 still doesn't work consistently, and I'm aware of none for
Outlook 2003. Since they seem not to be actively developing WinFax Pro,
there may not be one.
--
Russ Valentine
[MVP-Outlook]
Ray H. said:
it was a typo it should be Office 2003 Pro and Windows XP
Pro
-----Original Message-----
Symantec hasn't managed to come up with one yet.
Why are you running two versions of Office?
--
Russ Valentine
[MVP-Outlook]
Ray H. said:
I have running Windows XP Pro with Office 2003 Pro. I have
the latest version of Winfax Pro 10.03. When I shut down
Outlook 2003 it crashes any one know the fiz for this?
Thanks your help I hope to hear from you soon. Ray H.
Click to expand...


.
Click to expand...
Click to expand...
 
-----Original Message-----
I have running Office XP Pro with Office 2003 Pro. I have
the latest version of Winfax Pro 10.03. When I shut down
Outlook 2003 it crashes any one know the fiz for this?
Thanks your help I hope to hear from you soon. Ray H.
.
Click to expand...
WinFaxPro - WINDOWS XP SOlving

Disable Outlook Integration in WinFax Message Manager
1. Open WinFax Message Manager.
2. Click Tools, and then click Program Setup.
3. Double-click Email and Outlook Integration.
4. Uncheck Enable sending faxes by email.
5. Click OK, and then click Close.
6. Shut down Message Manager and Controller, then restart.

Rename Outlook\WinFax Integration Files, if they exist.
1. Exit all open programs and stop the WinFax PRO service
if you are running Windows NT, Windows 2000, or Windows
XP.
2. Click Start, point to Find, and click Files or
Folders. The Find dialog box appears.
3. From the Look In drop-down list, select the drive on
which you installed WinFax PRO.
4. Check Include subfolders (if not already checked.)
5. In the Named field, type Wfxext.dll and click Find
Now. Windows displays all files matching the search
criteria.
6. Select the found file, click File, then click Rename.
7. Rename the file to Wfxext.old and click OK. The file
will be renamed.
8. Repeat these steps for the following files as well.
(Rename the extensions to .old):

Dccmsp32.dll
Dccwfp32.dll
Wfoladin.dll

9. Restart the system, and test.
 
Wow! A possible solution to an annoying problem :)

Does this work with Outlook XP (2002) as well?

Here's to hoping

sct
 
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