WindowsXP Product ID

  • Thread starter Thread starter Ernie
  • Start date Start date
E

Ernie

Hi, Everyone:

Recently, my 11-month-old Gateway Laptop gave up the ghost. I sent it in
for repair. It came back in pristine condition, with an explanation that
the LCD monitor was replaced.

As soon as started using it, I noticed small nuances: The touch of the
keyboard was different; the plug one inserts into the machine to charge it
was no longer tight; scratch marks that had been on the bottom panel were no
longer there. When I checked the product key on the bottom of the machine
with the CD-ROM product key that originally came with the laptop, they're
different.

I now suspect this is a completely different machine. It works wonderfully,
and I'm satisfied with it; and all my old files are on the Hard Drive and
have not been affected.

This question may sound silly, but does anyone have any thoughts as to what
problems I may be faced with in the future because of this aberrance? Or,
is this all "much ado about nothing"?

As always, thank you for any input.

Ernie
 
While not a "Standard" - it's common to rotate Refurbished or factory
repaired items. Usually, when you get a RMA (Return Merchandise
Authorization) you can ask and they'll tell you if you are getting the same
unit back or a refurbished unit. It's more unusual to see this with a
notebook. Recently, I had to get an RMA on a portable drive and
asked about the repair and was told a refurbished unit would be sent.
You can inquire with Gateway, but they will probably tell you a story
like "LCD panels on backorder - so we sent you a replacement to
avoid long delays getting your system back to you." This shouldn't
affect your warranty - my only concern would be what was wrong with
the current unit that required a factory return.
 
why worry about product ID. patch it with a crack. you have bought the
program and have the original CD so you are not doing anything illegal.
 
Thank you for your input.

I have just sent an email to Gateway asking if my notebook is the same one I
sent or a refurbished one, which was returned to me.

With a three-year warranty, I want to be certain that Gateway and I are both
"singing from the same page of the 'laptop' hymn book".

Thanks, again,

Ernie
 
Simple said:
why worry about product ID. patch it with a crack. you have bought the
program and have the original CD so you are not doing anything illegal.
Click to expand...

Please stop recommending that people use cracks. They are potentially
very dangerous and completely unnecessary.

Steve N.
 
Why?
There is no reason.
Read the OPs post again for the first time.
The Product ID is a non issue.
But I suppose it give you a reason to post your rubbish.
 
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