Go to
www.microsoft.com/genuine and revalidate. Reboot your computer after this is done.
Let us know us if this fixes the issue.
Sometimes revalidating and rebooting correctly re-syncs the Windows library files.
If not try this:
Please click start, then run, then type in "wgatray.exe /b" then press enter.
After that, log off and log back on.
If still no resolution, then:
Please follow this simple troubleshooting procedure:
1. Download and install the MGA Diagnostic Tool:
http://go.microsoft.com/fwlink/?linkid=56062
2. After running the WGA Diagnostic Tool, click
on the "Validation" tab and then click on "Copy to Clipboard".
3. Next, visit the following website and create a post in the
"WGA Validation Problems" forum and paste the
results of the WGA Diagnostic Data in a detailed post.
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25
4. A WGA troubleshooting specialist will analyze the data and
recommend an appropriate solution.
--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Enjoy all the benefits of genuine Microsoft software:
http://www.microsoft.com/genuine/default.mspx
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:
| hi can you help? the automatic updates popped up so i installed the updates.
| now when i turn my computer on it says "this version of windows is not
| genuine". it never said that before and i cant get rid of it. help please
| --
| thanks
