windows xp

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

My windows XP is two years old. Recently when I try to turn off my
computer I go to "Start" then "Turn off computer " then "Turn off"
.............HOWEVER, My computer closes but does not shut off instead it
restarts again. I t does not stay closed?? I have to unplug the computer to
shut it down.

Can anyone help!!!????
Thanks
David
 
ajelba said:
My windows XP is two years old. Recently when I try to turn off my
computer I go to "Start" then "Turn off computer " then "Turn off"
............HOWEVER, My computer closes but does not shut off
instead it
restarts again. I t does not stay closed?? I have to unplug the
computer to
shut it down.
Click to expand...

XP Restarts Unexpectedly or Restarts When You Shut Down the Computer -
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320299

XP Restarts When You Try to Shut Down Your Computer -
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311806

Malke
 
Malke said:
XP Restarts Unexpectedly or Restarts When You Shut Down the Computer -
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320299

XP Restarts When You Try to Shut Down Your Computer -
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311806
Click to expand...


To add to Malke's post, and address the OP's last sentence, you never have
to "unplug the computer to shut it down."

Use the power/on off button. You'll need to hold in in for four or five
seconds to turn it off.
 
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