O
Oli
Windows XP Pro has crashed and fails to start. It gets to the Windows
screen and the progress bar just keeps going - nowhere.
The disk access light is on full-time. Just prior to this everything
seemed to be really slow.
Trying to start in safe mode, safe with dos, or safe with networking
shows that it hangs when loading
C:\windows\system32\drivers\btkrnl.sys
Using start with boot logging has no effect.
Unplugging my Logitech BT combo has no effect.
I think it had just downloaded and installed a Windows update, the
latest one for Outlook 2003. This update had failed to install and just
kept on downloading
and the Windows help people had suggested trying to run some command
like "oc qc system=" plus some other stuff. This seemed
to get the update to install but now I wish it hadn't!
I can't get in to see what the email said!
Help!
Cheers
screen and the progress bar just keeps going - nowhere.
The disk access light is on full-time. Just prior to this everything
seemed to be really slow.
Trying to start in safe mode, safe with dos, or safe with networking
shows that it hangs when loading
C:\windows\system32\drivers\btkrnl.sys
Using start with boot logging has no effect.
Unplugging my Logitech BT combo has no effect.
I think it had just downloaded and installed a Windows update, the
latest one for Outlook 2003. This update had failed to install and just
kept on downloading
and the Windows help people had suggested trying to run some command
like "oc qc system=" plus some other stuff. This seemed
to get the update to install but now I wish it hadn't!
I can't get in to see what the email said!
Help!
Cheers