Windows XP won't shutdown

[Guest]

When I press shutdown, the computer just sits there. I have to physically
turn it off. The day before this started, my DSL provider upgraded the
firmware on a Netopia external modem. Could this have anything to do with
the problem? Thanks in advance.

 

[S.Sengupta]

http://aumha.org/win5/a/shtdwnxp.htm

regards,
S.Sengupta[MS-MVP]