Windows XP SP2 Shut down problem

  • Thread starter Thread starter John Johnson
  • Start date Start date
J

John Johnson

In recent weeks my computer has developed a shut down problem. Takes
a minute or two between clicking on shut down for it to actually shut
down. It hands first on the hour glass just to click on shut down
then hangs again at the screen windows shutting down.

Ive been to various sites including MS and followed suggestions but so
far nothing as worked.
I have disabled some programs that might be problematic even used End
It All and again still have the problem
 
John Johnson said:
In recent weeks my computer has developed a shut down problem. Takes
a minute or two between clicking on shut down for it to actually shut
down. It hands first on the hour glass just to click on shut down
then hangs again at the screen windows shutting down.

Ive been to various sites including MS and followed suggestions but so
far nothing as worked.
I have disabled some programs that might be problematic even used End
It All and again still have the problem
Click to expand...

What kind of anti-virus software are you using? Have you run a thorough
scan lately? -Dave
 
What kind of anti-virus software are you using? Have you run a thorough
scan lately? -Dave
Click to expand...
Did scans, chkdsk /r running Norton 2003, Ad Aware, defrags anything
I could think of.
There was a known problem with Norton Anti Virus 2003 but the
recommendation was just to run live update which I did.
 
disable norton for a shutdown or two....disable as much as you can if
the problem persists.
 
JAD said:
disable norton for a shutdown or two....disable as much as you can if
the problem persists.
Click to expand...

I'm not sure disabling it would be enough. I'd try uninstalling it. If the
OP is worried about leaving the PC unprotected, you could temporarily
install the free version of AVG antivirus. There are no "issues" with that
anti-virus software that I'm aware of. -Dave
 
if you use 'kill process its dead...I would uninstall anything
norton...but not all agree
 
What kind of anti-virus software are you using? Have you run a thorough
scan lately? -Dave
Click to expand...

Check Event Log and every time it had the problem of very slow shut
downs I noticed an error reported in DCOM.
Went to GRC and got his DCOM disabler.

Disabling DCOM did not seem to help after a few good reboots it hung
again. Seems to hang more often when I do a lot of activities. Right
after I reboot it will usually reboot as normal.

Even with DCOM disabled still got a DCOM error message:

The server (9b`f22c-2982-4e91-aa8b-e071d541d54f2a4d) did not register
with DCOM within the required timeout
 
Dcom errors were mentioned somewhere before?
Dcom errors are very often caused by an incorrect server name/address
Those problems point to a hijack or malware running at shutdown.
 
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