Windows XP SP2 loss of IP Stack

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mvoss2576

I have a school computer lab that is running approximately 30
computers, 10 of them are Dell GX280's the rest are Dell Ultra Small
form factor GX620's. Both are running Windows XP SP2 on a Novell
network. The GX280's are at random times just losing their IP Stack.
If I type in IPConfig, all it returns is "Windows IP Configuration" -
nothing else. Sometimes the network card shows that it is not using any
resources in device manager, but I am not getting any errors on boot up
or in the event log that indicate any particular software or user is
causing this.
The NIC will boot to the network from BIOS, and we can network image
the computer from there which will fix the problem for a few days or
hours.
The same OS image is used at other places and doesn't have this
problem...

Any ideas? I am all out of them.
 
I have a school computer lab that is running approximately 30
computers, 10 of them are Dell GX280's the rest are Dell Ultra Small
form factor GX620's. Both are running Windows XP SP2 on a Novell
network. The GX280's are at random times just losing their IP Stack.
If I type in IPConfig, all it returns is "Windows IP Configuration" -
nothing else. Sometimes the network card shows that it is not using any
resources in device manager, but I am not getting any errors on boot up
or in the event log that indicate any particular software or user is
causing this.
The NIC will boot to the network from BIOS, and we can network image
the computer from there which will fix the problem for a few days or
hours.
The same OS image is used at other places and doesn't have this
problem...

Any ideas? I am all out of them.
Click to expand...

Make sure that the TCP/IP protocol is enabled in the LAN connection's
properties.

Type this line in a command prompt window, then reboot:

netsh winsock reset catalog

Do the students have accounts with Administrator privileges? If so,
it's possible that someone is deliberately changing settings.
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Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

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They don't have administrative priveleges, but they are power users. I
am going to try to update the driver for the NIC and see what happens
from there. I have checked the TCP/IP properties until I can't look at
them anymore...hoping to run across something.
 
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