windows xp sp2 fails to install catalog files

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I'm currently running Windows XP Home Edition SP1 Version 2002. I have just
received my MS windows XP service pack 2 update CD. The update fails and gets
the error "failed to install catalog files". I am then forced to cancel the
update process.

In the past I have tried several times, without success, to update to sp2
via the web update service.

I have not been able to uninstall the part of sp2 that has been installed,
either after trying via the web, or via the CD.

Help!
 
Does anyone know a direct resolution for this problem?

Thanks,

Andrew

Colin Barnhorst said:
Have you used the special SP2 phone support? (888) 772-4357

--
Colin Barnhorst [MVP Windows - Virtual Machine]
Andrew said:
I'm currently running Windows XP Home Edition SP1 Version 2002. I have
just
received my MS windows XP service pack 2 update CD. The update fails and
gets
the error "failed to install catalog files". I am then forced to cancel
the
update process.

In the past I have tried several times, without success, to update to sp2
via the web update service.

I have not been able to uninstall the part of sp2 that has been installed,
either after trying via the web, or via the CD.

Help!
Click to expand...
Click to expand...
 
Andrew said:
I'm currently running Windows XP Home Edition SP1 Version 2002. I
have just received my MS windows XP service pack 2 update CD. The
update fails and gets the error "failed to install catalog files". I
am then forced to cancel the update process.

In the past I have tried several times, without success, to update to
sp2 via the web update service.

I have not been able to uninstall the part of sp2 that has been
installed, either after trying via the web, or via the CD.

Help!
Click to expand...

I don't know that error, but this is close and the fix might work:
"Failed To Install Product Catalog" Error Message When You Install Windows
XP
http://support.microsoft.com/kb/823303

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
Back
Top