Windows XP Setup CD

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Guest

If my Windows XP Setup CD is defective, how do I get another one?
The one I have now won't complete the setup process.
 
brunetto said:
If my Windows XP Setup CD is defective, how do I get another one?
The one I have now won't complete the setup process.
Click to expand...


What specific problem(s) are you encountering? Problems copying files
or corrupted files during installation are most often caused by
defective or sub-standard hardware; in order of likelihood, either RAM,
the hard drive, or the motherboard. On very rare occasions the CD drive
or installation CD is the problem. Be that as it may, to answer your
specific question:

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, you should contact the computer's
manufacturer.


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin
 
Bruce Chambers,
I obtained the CD using the Run the Dellâ„¢ OS Recovery Utility on my computer.
Dell no longer ships the cd with the computer.
I trying to install the Windows Recovery Console.
I click the start>run and enter, d:\i386\winnt32.exe /cmdcons.
Before I get to the Windows Recovery Conscole screen, I get the error message:
D:\i386\COMPDATA\NTCOMPAT.INF is invalid.
The CD is valid and I have key info.
 
brunetto said:
Bruce Chambers,
I obtained the CD using the Run the Dellâ„¢ OS Recovery Utility on my computer.
Dell no longer ships the cd with the computer.
I trying to install the Windows Recovery Console.
I click the start>run and enter, d:\i386\winnt32.exe /cmdcons.
Before I get to the Windows Recovery Conscole screen, I get the error message:
D:\i386\COMPDATA\NTCOMPAT.INF is invalid.
The CD is valid and I have key info.
Click to expand...

Well, since you're using Dell's proprietary recovery method, rather
than a real installation CD, you'll need to contact Dell for assistance.


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin
 
brunetto said:
Oh I'm just so happy to hear you say that.
Just what I needed to hear.
Click to expand...

I understand. Sorry to have been the bearer of bad tidings.

--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin
 
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