Windows xp restarts when shutdown is selected

[David]

Someone please help. My computer won't shut off when I
select windows shutdown on my xp. It restarts everytime
and I have to push the power button to turn the computer
off. Any suggestions? thanks

 

[Thorsten Matzner]

Someone please help. My computer won't shut off when I
select windows shutdown on my xp. It restarts everytime
and I have to push the power button to turn the computer
off. Any suggestions? thanks

See "Windows XP Restarts When You Try to Shut Down Your Computer"
(http://support.microsoft.com/?kbid=311806).