-----Original Message-----
Windows xp not allowing me to save a picture in jpg
format or any other except for bitmap format. If I right
click on a picture or photo and want to save it all that
appears at the bottom is bmp. I want my options back,
just can not seem to figure out why they went away and
how to get them back! Any thoughts?
Hi!
Start Internet Explorer (if it is not already started).
Empty the contents of the Temporary Internet Files
folder. To do so:
On the Tools menu, click Internet Options.
Click the General tab.
Under Temporary Internet files, click Delete Files.
When you are prompted to delete all temporary Internet
files, click OK.
In the Downloaded Program Files folder on your hard disk,
remove the files that are listed as either Unknown or
Damaged. To do so:
On the Tools menu, click Internet Options.
Click the General tab.
Under Temporary Internet files, click Settings.
Click View Objects.
The list of program files that are downloaded to the
SystemRoot\Downloaded Program Files folder on your hard
disk appears in the Downloaded Program Files window.
In the Status column, note the files that are listed as
either Unknown or Damaged. Remove these files. To do so,
right-click the file, and then click Remove.
When you are prompted to confirm the removal, click Yes.
Close the Downloaded Program Files window, and then click
OK two times.
Save an image in Internet Explorer to test and determine
if the issue is resolved.
If the issue continues to occur after you remove all
downloaded program files that are listed as Unknown or
Damaged, try removing the other downloaded program files
that are on the list.
regards/
ssg/pronetworks.org
