Windows XP keep restarting event ID 7000

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Guest

I have this problem for a few months. My windows keep restarting. Below is the info that I got from the event viewer regarding the error

Event Type: Erro
Event Source: Service Control Manage
Event Category: Non
Event ID: 700
Date: 6/8/200
Time: 6:26:23 P
Description
The mrtRate service failed to start due to the following error:
The system cannot find the file specified.

What should I do to fix this problem

Thanks a lot for your help
 
Hi,

Start/run msconfig, go to the services tab. See if mrtrate is referenced
there, if so uncheck it. Then go to the startup tab, disable anything that
loads a Quicken product. Click apply/ok and reboot. You can still use the
software, it doesn't need to load at boot.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone



Ting said:
I have this problem for a few months. My windows keep restarting. Below is
Click to expand...
the info that I got from the event viewer regarding the error:
 
I do not see mrtrate on the services tab.
My question is how do I know which startup item loads the quicken product on the startup tab since it looks like there is no quicken as the startup item.

Below is the startup item that I have on the startup tab:
TFNF5
TFncKy
TouchEd
TPWRTRAY
EZSP_PX
pinger
ccApp
msmsgs
ctfmon
ypager
RAMASST

Thanks alot
 
Hi Ting,

Start/run msinfo32, expand hte software environment and click on the startup
programs. Click edit/select all/edit/copy. Open a reply to this post, click
in the message text area. Hit ctrl+v to paste the contents and send for
examination.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone



Ting said:
I do not see mrtrate on the services tab.
My question is how do I know which startup item loads the quicken product
Click to expand...
on the startup tab since it looks like there is no quicken as the startup
item.
 
Hi Rick, below is the info that you asked:
000StTHK 000stthk.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
00THotkey c:\windows\system32\00thotkey.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Apoint c:\program files\apoint2k\apoint.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
LtMoh c:\program files\ltmoh\ltmoh.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MSMSGS "c:\program files\messenger\msmsgs.exe" /background TING\Ting HKU\S-1-5-21-2460877278-2319130769-3629106722-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Pinger c:\toshiba\ivp\ism\pinger.exe /run All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
PmProxy c:\program files\analog devices\soundmax\pmproxy.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
RAMASST c:\windows\system32\ramasst.exe All Users Common Startup
TFNF5 tfnf5.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
TFncKy tfncky.exe /type 28 All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
TouchED c:\program files\toshiba\touched\touched.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Tpwrtray tpwrtray.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Yahoo! Pager c:\program files\yahoo!\messenger\ypager.exe -quiet TING\Ting HKU\S-1-5-21-2460877278-2319130769-3629106722-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ccApp "c:\program files\common files\symantec shared\ccapp.exe" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ctfmon.exe c:\windows\system32\ctfmon.exe TING\Ting HKU\S-1-5-21-2460877278-2319130769-3629106722-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
desktop desktop.ini NT AUTHORITY\SYSTEM Startup
desktop desktop.ini TING\Ting Startup
desktop desktop.ini .DEFAULT Startup
desktop desktop.ini All Users Common Startup
ezShieldProtector for Px c:\windows\system32\ezsp_px.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Thanks.
 
Hi,

It's not listed, so it must be one of the services - possibly listed as
intuit or mrtmngr. Found this here, it may help:

From:
http://www.answersthatwork.com/Tasklist_pages/tasklist_m.htm

Recommendation :
Disable from within Quicken/QuickBooks - choose the "Edit \ Options \
Internet Options" menu option. Press Alt+Shift+4. Click "Yes" on the
window asking you if you want to disable the Quicken Background Download
Manager. Click OK. Close Quicken. Restart your PC.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
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