Windows XP keep rebooting...

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Guest

Maybe because of virus, my computer kept rebooting while I was downloading
some music from the internet. I tried to recover my Window XP system with the
cd, but it had a fatal error during the recovery and didn't allow me to
finish the installation. Then I installed second Windows XP system in another
hard drive. (I have two hard drive with total of 4 partitions). Since I had
password for my account in the first Windows XP system, I couldn't access to
all my files in my personal folders while booting up computer with the second
system. I really want to have my files back. Is there any way to do that?

Please Help
 
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Since I had password for my account in the first Windows XP
system, I couldn't access to all my files in my personal folders
while booting up computer with the second system. I really want to
have my files back. Is there any way to do that?
Click to expand...

As long as you didn't use the Encrypting File System, you should be
able to get your files back by logging in as Administrator and take
ownership of the files.

If you used EFS, then you should read:
"Best practices for the Encrypting File System" paying particular
attention to the sections "Why you must back up your certificates" and
"How to back up your certificate".

<http://support.microsoft.com/default.aspx?scid=kb;en-us;223316>
 
Karl said:
Maybe because of virus, my computer kept rebooting while I
was downloading some music from the internet. I tried to
recover my Window XP system with the cd, but it had a fatal
error during the recovery and didn't allow me to finish the
installation. Then I installed second Windows XP system in
another hard drive. (I have two hard drive with total of 4
partitions). Since I had password for my account in the
first Windows XP system, I couldn't access to all my files
in my personal folders while booting up computer with the
second system. I really want to have my files back. Is there
any way to do that?

Please Help
Click to expand...

You may need to take ownership of the files. Take a look here
for
the procedure:

How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421

Note: If you are running Microsoft Windows XP Home Edition, you
must start the computer in safe mode, and then log on with an
account that has Administrative rights to have access to the
Security tab. To start in Safe Mode, reboot your computer and
start tapping the F8 key as soon as you see anything displayed
on the screen. Keep hitting F8 until the Advanced Startup
Options menu appears. Use the up and down arrow keys on your
keyboard to select Safe Mode. Hit Enter.

Good luck

Nepatsfan
 
I didn't use EFS. The thing is I could boot up my computer with the First
windows XP Pro system.
 
Thanks, I have tried to take the ownship of that folder, but there is no the
tabs at all when I click on the properties. I couldn't boot up my computer
with the first windows XP. I am running my second windows XP which is
installed on my D: drive.
 
What happens when you try to access your old files?
What error message do you see displayed?
When you right click on your old folders and select Properties
from the menu, is the Security tab displayed?

Which version of Windows XP is installed on your computer?

If it's Windows XP Home Edition, you will need to start your
computer in Safe Mode in order to see the Security tab on the
folder's Properties page.
To start your computer in Safe Mode you need to tap on the F8
key as soon as you see anything displayed on your monitor.
Keep tapping the F8 key until you see the Advanced Startup
Options Menu.
Select Safe Mode from the menu.

If Windows XP Professional Edition is installed on your
computer you will need to disable Simple File Sharing in order
to see the Security tab.
Go to Start -> Control Panel and double click on Folder
Options.
In Folder Options, click on the View tab.
In the Advanced Settings box, remove the check mark from the
box next to "Use simple file sharing (Recommended)".

Until you obtain access to the Security tab, you will not be
able to change ownership of your old files.

Post back with answers to the questions I've asked and we'll
try to figure out some way of getting your files back.

Nepatsfan
 
Thanks Nepatsfan

It says can't access the folder, when I try to access the folder
There is no Security tab when I select Properties.

The system was infected. I tried to recover that, but it failed. I could not
boot up my computer with the system anymore. I had to install another Windows
XP in my second hard drive. I could not access the "my document" folder
created by the infected system. I have created a password for my account in
the infected system.That's case here.

Thanks for you help
 
What version of XP are you running, Home Edition or
Professional? If you're not sure, right click My Computer,
select Properties and it will show the version on the General
page.

If you're running XP Home Edition, have you tried starting your
computer is Safe Mode?

If you're running XP Professional Edition, have you gone into
Control Panel -> Folder Options and disabled Simple File
Sharing?

Until you follow the procedure appropriate for your version of
XP, you will not be able to access the Security tab.

Nepatsfan
 
Thanks again, Nepatsfan.

I am using Windows XP Pro. The thing is I couldn't boot up my computer into
anything. It kept rebooting itself and I have tried everything that "F8"
options gave. After I tried to recover the system with my CD, it had gone
dead totally. I even couldn't boot up my computer, let alone going to the
control pannel.
 
It sounds as if you're original installation is beyond repair.
That being the case, you might want to concentrate on
recovering your old files and folders.

As long as you can start up the computer with the second XP
installation you should be able to recover your old files and
folders by disabling Simple File Sharing and taking ownership.
Let's go through the procedure:

From within the second XP installation, go to Control Panel and
double click on Folder Options.
Scroll down to the last entry in the Advanced Settings box.
Remove the check mark next to "Use simple file sharing
(Recommended)".
Next, launch Windows Explorer.
Navigate to the folders that you want to recover.
Right click and select Properties from the menu.
Click on the Security tab.
Note: The Security tab should now be displayed since you
disabled Simple File Sharing.
Click on the Advanced button.
Click on the Ownert tab.
You can now assign ownership to the Administrators group.

Let me know what happens when you follow these steps.

Nepatsfan
 
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