There is a lot more information stored in the directory of an NTFS volume
than that of a FAT or FAT-32 volume. There is summary information, as well
as additional housekeeping information, for example, ACL's and whether the
file is compressed or encrypted. I read somewhere in the Microsoft Knowledge
Base that Windows Explorer on a computer that supports NTFS reads this
information when displaying the contents of a shared folder that resides on
an NTFS volume. In addition, several Knowledge Base articles mention the
transmission of this information with respect to network traffic performance,
i.e. additional SMB packets required to retrieve it. The Windows 98 SE
Explorer is unaware of the additional information, and thus does not retrieve
it. I can only assume that the Windows XP Explorer by default retrieves the
information if it is available when presenting the list of files. It is the
only thing I can think of that would cause the delays.
At the time that the files are being listed in Windows Explorer, they
haven't yet been accessed--only directory information has been retrieved;
therefore, the on-access anti-virus scan should not be a factor since it only
activates when the data inside a file is read, not when the directory
information is retrieved. The new Dell computers came with Norton Internet
Security, but the same thing happens on my Tablet PC which is running McAfee
VirusScan Enterprise 7.1.
I am not sure what to tweak, since I haven't found a Microsoft Knowledge
Base article that addresses this particular issue. I was hoping that someone
from Microsoft would read my question and tell me which registry setting to
change to turn off the new bells and whistles in Windows XP Explorer.
This is a serious issue for my client. The perception that the new
computers are slower than the old ones has caused them to stall the upgrade
of their servers and the rest of their workstations. The delays affect the
productivity of those who have already had their computer replaced, and as a
result, they have asked for their old computers back. Because I recommended
replacing the old Windows 98 computers with new Windows XP computers, this
problem has damaged my credibility: it now appears to my client that I don't
know what I'm doing.
Thank you for your comments and any suggestions you may have,
Brian Selzer,
Master CNE, MCSE+I, MCDBA, etc., etc.