Hi Appy33,
You need at least:
A. Spybot Search and Destroy
www.safer-networking.org
B. Adaware
www.lavasoft.de/software/adaware/
C. Ccleaner
www.ccleaner.com
1. You have all major protection software....
Go check it's trustworthyness at:
www.spywarewarrior.com/rogue_anti-spyware.htm
There is software disguised as protection software which does the opposite.
Remove rogue software.
DO NOT REBOOT unless told.
2. Open up Task Manager (CTL+ALT+DEL), tab Processes.
Use google to see what is said about the individual pocesses.
www.liutilities.com a.o. provides trustworthy info.
Kill the dangerous ones.
DO NOT REBOOT unless told..
From now on: DO NOT START INTERNET EXPLORER untill finished.
3. Run Spybot Search & Destroy
Immunize your system
Go to Mode | Advanced mode, click Tools down left.
Enable tools: Resident, ActiveX, BHOs, browser Pages, IE tweaks, Hosts File,
Process List, System startup, Winsock LSPs
In left pane walk down the selected tools.
In Resident: enable SDhelper., consider TeaTimer.
In ActiveX: remove Red marked ones, carefully check the unmarked.
In BHOs: remove Red marked ones, carefully check the unmarked.
In Browser Page: change hijacks to
www.google.com or something.
In Hosts File: Add Spybot S&D hosts list.
In System Startup: disable suspicious files (those found at Task Manager
manual kill)
In Winsock LSPs: remove red marked ones.
Go to tab Spybot S&D (top left).
Scan system, remove infections.
DO NOT REBOOT unless told.
4. Run Adaware to scan system and remove malware.
DO NOT REBOOT unless told.
5. Run Ccleaner to clean out the far corners.
6. Reboot and see how system performs now.
If malware comes back repeat the above.
7. Consider disk check, then defrag.
HTH,
John