V
Victor
To Whom This May Concern:
I've recently encountered a problem with said version
of Windows that I'm hoping to receive assistance with.
Pertaining to the problem itself, it lies with the
fact that I cannot start Windows whatsoever. A black
screen with white font lettering appears stating the
following:
'We apologize for the inconvenience, but Windows did not
start successfully. A recent hardware or software change
might have caused this.
If your computer stopped responding, restarted
unexpectedly, or was automatically shut down to protect
your files and folders, choose Last Known configuration to
revert to the most recent settings that worked.'
I've tried using the last known configuration option as I
have the others (Safe Mode, Start Windows Normally), but
for some reason it just won't respond when I click enter
or whether I leave an option highlighted until the timer
reaches zero. Either way, nothing happens. As for hardware
and software changes, there have been none with the
exception of installing DSL on this computer, but that was
five months ago and until recently, the computer had been
working fine. I'm at a loss as to how to remedy this
problem, so any and all assistance will be greatly
appreciated. Thanks for your time, and have a great day.
Best regards,
Victor
I've recently encountered a problem with said version
of Windows that I'm hoping to receive assistance with.
Pertaining to the problem itself, it lies with the
fact that I cannot start Windows whatsoever. A black
screen with white font lettering appears stating the
following:
'We apologize for the inconvenience, but Windows did not
start successfully. A recent hardware or software change
might have caused this.
If your computer stopped responding, restarted
unexpectedly, or was automatically shut down to protect
your files and folders, choose Last Known configuration to
revert to the most recent settings that worked.'
I've tried using the last known configuration option as I
have the others (Safe Mode, Start Windows Normally), but
for some reason it just won't respond when I click enter
or whether I leave an option highlighted until the timer
reaches zero. Either way, nothing happens. As for hardware
and software changes, there have been none with the
exception of installing DSL on this computer, but that was
five months ago and until recently, the computer had been
working fine. I'm at a loss as to how to remedy this
problem, so any and all assistance will be greatly
appreciated. Thanks for your time, and have a great day.
Best regards,
Victor