Windows XP Home Edition Authorisation Code

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Stuart

I have been using my PC with Windows XP Home Edition (which came loaded on my
PC) for over four years. Suddenly, when I start my PC, it is asking me for
the Authorisation Code. I do not know why this has started and I don't know
where I can find this code to allow me to continue using the PC. Without it
I'm stuck. Can anyone help me with this problem please? Thanks, Stuart
 
Stuart said:
I have been using my PC with Windows XP Home Edition (which came loaded on my
PC) for over four years. Suddenly, when I start my PC, it is asking me for
the Authorisation Code. I do not know why this has started and I don't know
where I can find this code to allow me to continue using the PC. Without it
I'm stuck. Can anyone help me with this problem please? Thanks, Stuart
Click to expand...


The Windows 25-character Product Key (required to perform the
installation) is not on the installation CD in any way, shape, or form.
It is stored on the CD packaging on a bright orange sticker that says
"Do not lose this number." If it was an OEM (factory installed)
license, it's stored on a label that the PC manufacturer affixed to the
exterior of the PC case, or on the bottom of a laptop.

To recover a lost Product Key:

If your system still runs, you should be able to use Belarc Advisor
from http://www.belarc.com/free_download.html to find the Product Key.
(If you have a factory-installed OEM license, and haven't since
reinstalled the OS, the revealed Product Key is probably of the drive
image used at the factory and not your specific Product Key; therefore,
it probably cannot be -- and definitely should not be -- used for a
re-installation.)

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, you should contact the computer's
manufacturer; although very few manufacturers/vendors keep records of
the Product Keys they've sold, it's worth a try before you have to buy a
new license.


--

Bruce Chambers

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Stuart said:
I have been using my PC with Windows XP Home Edition (which came loaded on
my
PC) for over four years. Suddenly, when I start my PC, it is asking me
for
the Authorisation Code. I do not know why this has started and I don't
know
where I can find this code to allow me to continue using the PC. Without
it
I'm stuck. Can anyone help me with this problem please? Thanks, Stuart
Click to expand...

There are two codes involved in using XP, and neither is called the
"authorisation code".

The first is the CD install key, 25 characters, which will be located either
on the CD case, the CD package, or the back of the PC on the COA, or
"certificate of authenticity". This should only ever be asked for
following during, not after, an install or repair install. You cannot
complete the install without the code, and in fact you won't get very far.

The second is the activation code, which is about 40 characters. Normally,
this is gotten online automatically at first run. You can also get it by
phone, usually with a quick toll-free call. Windows Genuine Advantage
faults can lead you to a place where the system requires re-activation, and
should present you with options to make the call.

You should post the text of the actual error message you are seeing, please.

HTH
-pk
 
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