windows xp h.e. freez on setup

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

hi all
my windows loads and freez, the mouse pointer is showing on the screen - but
dosn't move.
i tryed to reinstall windows from the cd at boot time but it freezes too at
the selection screen (the alfanumeric blue) where I have to select (enter)
(F3) or (R).
is this a windows problem or hardware?
how can I fix it?
thanks
John
 
Jhon said:
hi all
my windows loads and freez, the mouse pointer is showing on the screen
- but dosn't move.
i tryed to reinstall windows from the cd at boot time but it freezes
too at
the selection screen (the alfanumeric blue) where I have to select
(enter) (F3) or (R).
is this a windows problem or hardware?
how can I fix it?
thanks
John
Click to expand...

We don't have enough information from you to determine whether the
problems are caused by hardware or software. One way of telling is to
boot with Knoppix, a Linux distro that runs from cd. If Knoppix won't
boot, then you have hardware problems. Get the Knoppix .iso from
www.knoppix.net.

Here are some general hardware troubleshooting steps:
http://www.elephantboycomputers.com/page2.html#Hardware_Troubleshooting

Testing hardware failures often involves swapping out suspected parts
with known-good parts. If you can't do the testing yourself and/or are
uncomfortable opening your computer, take the machine to a professional
computer repair shop (not your local equivalent of BigStoreUSA).

Malke
 
make sure you don't have a floppy disk inserted
in the floppy disk compartment reason is when computers boot up they have
talk between the main hardrive & the
floppy disk to boot your main configuration by default
from the factory settings. when the computer trie to boot
try pressing F 8 for more options, & if they don't work
then you may have to press the F 10 key to do a system
recovery or system restore or roll back drivers.

let us know what happens.
 
phillip said:
make sure you don't have a floppy disk inserted
in the floppy disk compartment reason is when computers boot up they
have talk between the main hardrive & the
floppy disk to boot your main configuration by default
from the factory settings. when the computer trie to boot
try pressing F 8 for more options, & if they don't work
then you may have to press the F 10 key to do a system
recovery or system restore or roll back drivers.
Click to expand...

Completely off-base, as usual. Troll.

Malke
 
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