-----Original Message-----
I have installed Service Packs from Microsoft web site
(big mistake!) and it has crashed my windows XP Home
Edition (It may have been coincidental!). Now the
windows XP Home Edition does not boot up. I do not want
to use CD recovery disk as it will remove my data. The
restore, and Service pack 1 on Floppy does not solve the
problem either.
Can anyone help please?
Thanks
Ray
Access Safe Mode and Uninstall the Updates manually:
1) You can access Safe Mode from the Advanced Options
menu, by pressing F8 at the menu that prompts you to
choose an operating system. (If Windows starts without
displaying a startup menu, press F8 after your system
finishes displaying startup messages from the BIOS but
before the Windows logo appears.)
2) Select Yes when asked (or select No if you want to try
System Restore)
3) Start>Control Panel>Add Remove Programs. Look at the
bottom of the list and you will find all the Updates
located there. Try to remove some of the new ones and
reboot.
You could also try a full WinXP repair:
1) Start WinXP setup from DOS (Win9x boot disk) or boot
from WinXP CD.
2) Setup will ask if you want to Install Windows or
Repair. SELECT INSTALL.
3) Setup should find your existing WinXP system(hopefully)
4) Select the WinXP system that was found and now select
Repair.
Setup will repair WinXP.
If SP1 was installed prior to the repair, it will need to
be-installed again since the repair process removes SP1.
This is not the case though if a Slipstreamed version of
SP1 was used (SP1 built-in the WinXP CD and is either self-
made or bought that way).
For more info look at this MS knowledgebase article:
http://tinyurl.com/176b
Also see this site for details in needed:
www.webtree.ca/windowsxp/repair_xp.htm
Hope this helps!
Gary Thorn
MVP-Windows Technologies/Xbox
Associate Expert
This posting is provided "AS IS" with no warranties, and
confers no rights
More about the Windows XP Expert Zone:
More about the MS MVP Program:
http://tinyurl.com/n08