Windows Vista Mail

  • Thread starter Thread starter AGeleri
  • Start date Start date
A

AGeleri

I have some messages in my Delete Box that will not be deleted. When I try
to delete, I get an Unknown Error Message. Any ideas
 
AGeleri said:
I have some messages in my Delete Box that will not be deleted. When I try
to delete, I get an Unknown Error Message. Any ideas
Click to expand...

In Windows Mail, unknown errors and undeletable messages are often
due to interference from an antivirus program. What if any antivirus
programs do you have, and have you ever had a Norton or McAfee
antivirus program on that computer, even a trial version?

For a temporary fix, download and install this hotfix, with Windows
Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
The Vista SP1 update includes this hotfix and more, but takes longer
to install.
 
Back
Top