G
Guest
we recently upgraded from Windows ME to 2000, now I can't
find my Outlook file folders. Any suggestions?
find my Outlook file folders. Any suggestions?
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
S
Sparker9
It may be as simple as to allow viewing of Hidden files and folders in Folders Options, or it may be a problem caused by the upgrade path you took, since Windows ME is not sanctioned by Microsoft as a candidate for upgrading to Windows 2000.
If the change in Folder Options doesn't work, post back with info regarding your method of upgrading and the version of Outlook you're running.
If the change in Folder Options doesn't work, post back with info regarding your method of upgrading and the version of Outlook you're running.
G
Guest
I looked at the Folders Options and they were set properly.
My husband upgraded using the upgrade wizard, if that's
the right terminology. We are using Outlook 5.01. Do I
need to backup the PC, uninstall 2000 and reinstall, or
has the "damage" already been done. I see now that the ME
to 2000 upgrade isn't right.
thanks for the help
caused by the upgrade path you took, since Windows ME is
not sanctioned by Microsoft as a candidate for upgrading
to Windows 2000.
version of Outlook you're running.
My husband upgraded using the upgrade wizard, if that's
the right terminology. We are using Outlook 5.01. Do I
need to backup the PC, uninstall 2000 and reinstall, or
has the "damage" already been done. I see now that the ME
to 2000 upgrade isn't right.
thanks for the help
and folders in Folders Options, or it may be a problem-----Original Message-----
It may be as simple as to allow viewing of Hidden files
caused by the upgrade path you took, since Windows ME is
not sanctioned by Microsoft as a candidate for upgrading
to Windows 2000.
with info regarding your method of upgrading and theIf the change in Folder Options doesn't work, post back
version of Outlook you're running.
S
Sparker9
To be honest, I don't know what actually occurs wrong when Windows ME is upgraded with Windows 2000, all I know is what I read on the MS website...they say it's a no-no.
FYI, there's no such thing as Outlook 5.01. Outlook is part of the MS Office suite of applications. The versions are 97, 98, 2000, 2002, and 2003. You must be referring to Outlook Express which is part of Internet Explorer installed with the OS. Windows 2000 by default, installs IE version 5.01, so I'm sure that's what you're referring to.
If you're interested in difference between these apps, see this article:
Differences Between Outlook and Outlook Express
http://support.microsoft.com/default.aspx?scid=kb;EN-US;257824
Now, back to your original problem.
First, if the OS is stable, there's no need to reinstall it.
If you're looking for the location of your OE mail folders, see this website for info regarding the how and where OE stores your messages, address book and settings:
Inside Outlook Express
http://insideoe.tomsterdam.com/
The location of the OE stores is completely different between WinME and Win2K and you probably had a later version of OE in WinME. If so, then the update routine may have ignored the newer (unknown) version. If that's the case, I'd suggest updating both IE and OE to version 6, and then you'll probably be able to import you old mail and address book (if it's still there).
The referenced website also has good info regarding backup procedure, in case you decide to scrub everything and do a clean install of Win2K. Be sure to update IE to version 6 also.
FYI, there's no such thing as Outlook 5.01. Outlook is part of the MS Office suite of applications. The versions are 97, 98, 2000, 2002, and 2003. You must be referring to Outlook Express which is part of Internet Explorer installed with the OS. Windows 2000 by default, installs IE version 5.01, so I'm sure that's what you're referring to.
If you're interested in difference between these apps, see this article:
Differences Between Outlook and Outlook Express
http://support.microsoft.com/default.aspx?scid=kb;EN-US;257824
Now, back to your original problem.
First, if the OS is stable, there's no need to reinstall it.
If you're looking for the location of your OE mail folders, see this website for info regarding the how and where OE stores your messages, address book and settings:
Inside Outlook Express
http://insideoe.tomsterdam.com/
The location of the OE stores is completely different between WinME and Win2K and you probably had a later version of OE in WinME. If so, then the update routine may have ignored the newer (unknown) version. If that's the case, I'd suggest updating both IE and OE to version 6, and then you'll probably be able to import you old mail and address book (if it's still there).
The referenced website also has good info regarding backup procedure, in case you decide to scrub everything and do a clean install of Win2K. Be sure to update IE to version 6 also.