Windows Updates run slow

  • Thread starter Thread starter Jeff
  • Start date Start date
J

Jeff

with a cable modem, whenever I get a Windows update (the
current one is only 2.8MB), it takes forever to download.
The 2.8 has been downloading since last night. Is there
any way to speed this up? Is there any way to change the
settings (maybe windows thinks I have a dialup modem?
Thanks in advance.
 
Jeff said:
with a cable modem, whenever I get a Windows update (the
current one is only 2.8MB), it takes forever to download.
The 2.8 has been downloading since last night. Is there
any way to speed this up? Is there any way to change the
settings (maybe windows thinks I have a dialup modem?
Thanks in advance.
Click to expand...

That file size should take no longer than 1 minute absolute max on cable
modem. How do you connect to the cable - ethernet direct, wireless,
router? What is your ISP?

Go to http://www.broadbandreports.com , find the speed test section and
follow the instructions there. The speed testing is not definitive, but
will certainly show if there is a major problem. Use drtcp.exe to
change your settings as instructed.

From a command prompt type: ipconfig[space]/all[space]>c:\iplog.txt,
open the file c:\iplog.txt, copy all, and paste into a response to this
thread. BTW, [space] is one space between letters in the command.
ipconfig provides all of your connection information and is the first
step to diagnosing a problem

Q
 
-----Original Message-----
Jeff said:
with a cable modem, whenever I get a Windows update (the
current one is only 2.8MB), it takes forever to download.
The 2.8 has been downloading since last night. Is there
any way to speed this up? Is there any way to change the
settings (maybe windows thinks I have a dialup modem?
Thanks in advance.
Click to expand...

That file size should take no longer than 1 minute absolute max on cable
modem. How do you connect to the cable - ethernet direct, wireless,
router? What is your ISP?

Go to http://www.broadbandreports.com , find the speed test section and
follow the instructions there. The speed testing is not definitive, but
will certainly show if there is a major problem. Use drtcp.exe to
change your settings as instructed.

From a command prompt type: ipconfig[space]/all[space]
c:\iplog.txt,
open the file c:\iplog.txt, copy all, and paste into a response to this
thread. BTW, [space] is one space between letters in the command.
ipconfig provides all of your connection information and is the first
step to diagnosing a problem

Q



.
Thanks Q. My ISP is Comcast. Following is the output
Click to expand...
from ipconfig.
Windows IP Configuration



Host Name . . . . . . . . . . . . : D90CRQ31

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :
summit01.nj.comcast.net

Description . . . . . . . . . . . : Intel(R)
PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-0C-F1-74-E6-
2C

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 68.37.182.9

Subnet Mask . . . . . . . . . . . : 255.255.248.0

Default Gateway . . . . . . . . . : 68.37.176.1

DHCP Server . . . . . . . . . . . : 172.30.110.39

DNS Servers . . . . . . . . . . . : 68.87.64.196

68.39.224.7

68.39.224.5

Lease Obtained. . . . . . . . . . : Thursday,
August 12, 2004 12:44:57 PM

Lease Expires . . . . . . . . . . : Thursday,
August 19, 2004 12:44:57 PM
 
-----Original Message-----
Jeff said:
with a cable modem, whenever I get a Windows update (the
current one is only 2.8MB), it takes forever to download.
The 2.8 has been downloading since last night. Is there
any way to speed this up? Is there any way to change the
settings (maybe windows thinks I have a dialup modem?
Thanks in advance.
Click to expand...

That file size should take no longer than 1 minute absolute max on
cable modem. How do you connect to the cable - ethernet direct,
wireless, router? What is your ISP?

Go to http://www.broadbandreports.com , find the speed test section
and follow the instructions there. The speed testing is not
definitive, but will certainly show if there is a major problem.
Use drtcp.exe to change your settings as instructed.

From a command prompt type: ipconfig[space]/all[space]
c:\iplog.txt,
open the file c:\iplog.txt, copy all, and paste into a response to
this thread. BTW, [space] is one space between letters in the
command. ipconfig provides all of your connection information and is
the first step to diagnosing a problem

Q



.
Thanks Q. My ISP is Comcast. Following is the output
Click to expand...
from ipconfig.
Windows IP Configuration



Host Name . . . . . . . . . . . . : D90CRQ31

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :
summit01.nj.comcast.net

Description . . . . . . . . . . . : Intel(R)
PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-0C-F1-74-E6-
2C

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 68.37.182.9

Subnet Mask . . . . . . . . . . . : 255.255.248.0

Default Gateway . . . . . . . . . : 68.37.176.1

DHCP Server . . . . . . . . . . . : 172.30.110.39

DNS Servers . . . . . . . . . . . : 68.87.64.196

68.39.224.7

68.39.224.5

Lease Obtained. . . . . . . . . . : Thursday,
August 12, 2004 12:44:57 PM

Lease Expires . . . . . . . . . . : Thursday,
August 19, 2004 12:44:57 PM
Click to expand...

The only thing I see for Comcast is the host name. Comcast does not
require a hostname and I don't see it on mine. I would look at your
ethernet cable, it should be a straight through common ethernet cable.
If you have another, try that to eliminate cabling problems. Also, shut
down your computer, power down the modem for about a minute, then
restart the modem and when it has booted restart the computer. This
often solves spurious problems.

Since you connect directly to the cable modem, you should have both a
firewall and updated anti-virus operating. Get a copy of either or both
of Spybot and Ad-Aware (Google) and run both to eliminate malware as the
problem source. Do a complete virus scan. If the problem continues,
try posting to http://www.dslreports.com in the Comcast forum for
additional help.

Q
 
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