Windows update

  • Thread starter Thread starter Jorge Bravo
  • Start date Start date
J

Jorge Bravo

XP Home SP3

Unable to download the latest updates (6). I see an earlier post with
similar problems. Any ideas what may be happening?
 
Jorge

Select, Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History. What is the Failure code.
Double click the small red icon in the Status column for the failed
update.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Helo Jerry

When I press Keep your Windows up- to-date with Windows Update I get a
nearly empty box with 'Undefined' in the right pane and nothing else at all.

help!

JB
 
Jorge,
Found that if I turned off my antivirus (Nod32) all the updates installed ok
with the exception of KB956390. I then followed the advice of the following
solution I found elsewhere on this forum.

Download and install the update manually.
1. Download the update from
http://www.microsoft.com/downloads/...2b-05e6-4901-9bac-46d8f469e635&DisplayLang=en

Please note its location.

2. Restart the computer.
3. Keep pressing the F8 key until the Windows Startup menu appears.
4. Choose "Safe Mode", and press "Enter".
5. Please install the update in Safe Mode.
6. Restart the computer to switch to Normal Mode.

GOOD LUCK!!
 
Jorge

You need the specialist newsgroup for Windows Update. Let see if this
produces a reply.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB999999).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
Windows Update-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
 
Avast, Defender and SpywareBlaster.

I've now downloaded the updates manually, except for the one for Defender.

The computer runs fine and I am starting to think that the problem is with
the MS site.

JB
 
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