Windows Update Problem

  • Thread starter Thread starter Peter Johnston
  • Start date Start date
P

Peter Johnston

Can anyone help on the following problem please ?


When I click on Start / Windows update, the web page appears for about a
second and then disappears leaving the normal desktop. The same thing
happens if I type "windows update" into google and then click on the link.

I have checked the date and time settings, all ok.

Also I have searched the registry for any keys such like
"NoUpdate or "NoWindowsUpdate" but couldn't see anything to cause the update
to fail.

Havn't been able to get any updates for 6 months, and starting to get
worried.

XP Home

Thank you for your help.


Peter
 
Review the troubleshooting tips in these articles:

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/

Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/?kbid=193385

HOW TO: Troubleshoot Problems Connecting to Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;818018

Error Message: Thank You For Your Interest in Windows Update...
http://support.microsoft.com/default.aspx?scid=kb;EN-US;234272

"Software Update Incomplete, This Windows Update Software
Did Not Update Successfully" Error Message When You Visit
the Windows Update Web Site
http://support.microsoft.com/default.aspx?scid=kb;en-us;319585

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html

Also, visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll
down to "Why Can't I Download Updates" for additional troubleshooting ideas.

Please feel free to visit the experts in the 'Official' Windows Update newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-----------------------------------------------------------------------------------------


| Can anyone help on the following problem please ?
|
|
| When I click on Start / Windows update, the web page appears for about a
| second and then disappears leaving the normal desktop. The same thing
| happens if I type "windows update" into google and then click on the link.
|
| I have checked the date and time settings, all ok.
|
| Also I have searched the registry for any keys such like
| "NoUpdate or "NoWindowsUpdate" but couldn't see anything to cause the update
| to fail.
|
| Havn't been able to get any updates for 6 months, and starting to get
| worried.
|
| XP Home
|
| Thank you for your help.
|
|
| Peter
 
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