windows update downloads

  • Thread starter Thread starter mstahl
  • Start date Start date
M

mstahl

During Windows Updates under Windows XP, it doesn't procede
to download once the download screen pops up. It
infinitely waits until the process is terminated. Internet
explorer does not lock up however. I tried many of the
knowledge base suggestions except for reloading Windows XP
(not an option). I also tried to reload Internet Explorer.
But was unsuccessful with a message "The software has not
passed Windows Logo testing and will not be installed" and
then terminates. Any other ideas please???
 
Review the troubleshooting tips in these articles:

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/

Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/?kbid=193385

HOW TO: Troubleshoot Problems Connecting to Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;818018

Error Message: Thank You For Your Interest in Windows Update...
http://support.microsoft.com/default.aspx?scid=kb;EN-US;234272

"Software Update Incomplete, This Windows Update Software
Did Not Update Successfully" Error Message When You Visit
the Windows Update Web Site
http://support.microsoft.com/default.aspx?scid=kb;en-us;319585

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html

Also, visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll
down to "Why Can't I Download Updates" for additional troubleshooting ideas.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| During Windows Updates under Windows XP, it doesn't procede
| to download once the download screen pops up. It
| infinitely waits until the process is terminated. Internet
| explorer does not lock up however. I tried many of the
| knowledge base suggestions except for reloading Windows XP
| (not an option). I also tried to reload Internet Explorer.
| But was unsuccessful with a message "The software has not
| passed Windows Logo testing and will not be installed" and
| then terminates. Any other ideas please???
 
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