windows update causes ASP .NET problems

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Guest

After installing windows update kb837001 on our Windows 2000 server with .NET framework 1.1, it is impossible to browse to our ASP .NET application. When you type in the address, Internet Explorer continues attempting to open the page, but never reaches it.
I haven't found any information on Microsoft's website indicating this is a problem with installing the update. Any ideas?

Thanks,
Andrea
 
AF said:
After installing windows update kb837001 on our Windows 2000 server with
..NET framework 1.1, it is impossible to browse to our ASP .NET application.
When you type in the address, Internet Explorer continues attempting to open
the page, but never reaches it.
I haven't found any information on Microsoft's website indicating this is
a problem with installing the update. Any ideas?

I'd go through the standard diagnostic steps:

1) Confirm that IIS is running. If it is,
2) Try to ping the server. If that works,
3) Get a command prompt and execute a "telnet <servername> 80" command. If
it connects, type "GET /" followed by a couple of newlines. The output might
be interesting. If it doesn't connect, that suggests that IIS either isn't
running or isn't listening on port 80.

Also, check the IIS log (start using one if you aren't already), and the
Event Logs.
 
Thanks, John, but I forgot to mention in my post that ASP pages on the same server are accessible and run correctly. It's only the ASP .NET ones that are the problem.

Andrea
 
AF said:
Thanks, John, but I forgot to mention in my post that ASP pages on the
same server are accessible and run correctly. It's only the ASP .NET ones
that are the problem.

I'd still follow the same steps.
 
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