Windows Update can't be accessed

  • Thread starter Thread starter Cezary
  • Start date Start date
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Cezary

After a year of no problems and many sucessfull updades I
can't connect to Microsoft Update Page. Seems like MSFT
thinks I am running different - no-Windows - system. I
do have genuine, Dell - installed Windows XP (Home) that
came with the PC. Dell suppor determined on that my
system is fine and I should talk to MSFT. No problem to
access and use Windows Update from any other PC that are
using the same DSL connection.

What to do?!?

This is an message I am getting when trying to get to
http://windowsupdate.microsoft.com/ page:

"Thank you for your interest in Windows Update

Windows Update is the online extension of Windows that
helps you get the most out of your computer.

You must be running a Microsoft Windows operating system
in order to use Windows Update."
 
You need to access the Windows Update web site using Internet Explorer
only, not a third-party web browser.

Review the troubleshooting tips in these articles:

"Software Update Incomplete, This Windows Update Software
Did Not Update Successfully" Error Message When You Visit
the Windows Update Web Site
http://support.microsoft.com/default.aspx?scid=kb;en-us;319585

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/

Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/?kbid=193385

HOW TO: Troubleshoot Problems Connecting to Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;818018

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html

Also, visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll
down to "Why Can't I Download Updates" for additional troubleshooting ideas.

Visit the Windows Update newsgroup and read the messages
posted there for helpful troubleshooting tips.

The "Official" Windows Update newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate


--
Nicholas

------------------------------------------------------------------------


| After a year of no problems and many sucessfull updades I
| can't connect to Microsoft Update Page. Seems like MSFT
| thinks I am running different - no-Windows - system. I
| do have genuine, Dell - installed Windows XP (Home) that
| came with the PC. Dell suppor determined on that my
| system is fine and I should talk to MSFT. No problem to
| access and use Windows Update from any other PC that are
| using the same DSL connection.
|
| What to do?!?
|
| This is an message I am getting when trying to get to
| http://windowsupdate.microsoft.com/ page:
|
| "Thank you for your interest in Windows Update
|
| Windows Update is the online extension of Windows that
| helps you get the most out of your computer.
|
| You must be running a Microsoft Windows operating system
| in order to use Windows Update."
|
|
 
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