Windows setup installation error

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User

When I attempt to install any (95+) verson of Windows OS,
I get the following error during the system checking
stage, just after it exits DOS following Scandisk.

"Message SU0409

A few extra steps will need to be taken on your computer
before Windows (xx) will install.

On the Windows (xx) CD screen, select Documentation and
follow the instructions in HDBLOCK.TXT, and then run
Windows (xx) setup again".

I have more symptoms to note. I believe there is a problem
on my hard drive (s), such as a virus maybe, because I
cannot partition them with FDISK. After confirming the
partitions and exiting FDISK, DOS says something akin
to "write error on hard drive". I've tried it with two
different hard drives that, as far as I know, had no
hardware problems/damaged sectors. Both have the copies of
the same data.

Any solutions/instructions please?
 
You use the following instructions to perform a clean installation of
Windows XP:

Installing to a New Hard Disk
-----------------------------

To install Windows XP to a new hard disk, you must start your computer by
using one of the following:

- Microsoft Windows 98/Windows Me startup disk
- Windows XP boot disks
- Windows XP CD-ROM

For additional information about how to start Setup from MS-DOS or a
Windows 98/Windows Millennium Edition startup disk, click the following
article number to view the article in the Microsoft Knowledge Base:

307848 HOW TO: Start Setup from MS-DOS in Windows XP
http://support.microsoft.com/?id=307848

For additional information about how to obtain the Windows XP Setup boot
disks, click the article number below to view the article in the Microsoft
Knowledge Base:

310994 Obtaining Windows XP Setup Boot Disks
http://support.microsoft.com/?id=310994

NOTE: If you want to start your computer from the Windows XP CD-ROM, your
CD-ROM or DVD-ROM drive must be configured to do so. For information about
how to configure your computer to start from the CD-ROM or DVD-ROM drive,
please refer to the documentation that is included with your computer, or
contact the computer manufacturer.

1. Read the End-User License Agreement, and then press F8.

NOTE: If your Windows XP CD-ROM is an upgrade, you are prompted to insert a
CD-ROM of a previous operating system to check for upgrade compliance.
Remove the Windows XP CD-ROM, and then insert the CD-ROM from your previous
operating system into the CD-ROM drive. Valid qualifying media for upgrade
compliance include:


Windows 98
Windows 98 Second Edition
Windows Millennium Edition
Windows NT 4.0
Windows 2000 Professional

When you receive a prompt for the Windows XP CD-ROM, remove your previous
operating system CD-ROM, and then insert your Windows XP CD-ROM.

2. To install Windows XP by starting the computer from the Windows XP
CD-ROM, insert the Windows XP CD-ROM into your CD-ROM or DVD-ROM drive, and
then restart the computer.

3. When you see the "Press any key to boot from CD" message, press any key
to start the computer from the Windows XP CD-ROM.

4. At the Welcome to Setup screen, press ENTER to begin Windows XP Setup.

5. Follow the instructions on the screen to select and format a partition
in which to install Windows XP.

6. Follow the instructions on the screen to complete Windows XP Setup.

If you require additional assistance you can refer to the complete article
316941 HOW TO: Install Windows XP http://support.microsoft.com/?id=316941

Sincerely,
Jeff Wade [MS]

--------------------
| Content-Class: urn:content-classes:message
| From: "User" <[email protected]>
| Sender: "User" <[email protected]>
| Subject: Windows setup installation error
| Date: Wed, 15 Oct 2003 07:21:50 -0700
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|
| When I attempt to install any (95+) verson of Windows OS,
| I get the following error during the system checking
| stage, just after it exits DOS following Scandisk.
|
| "Message SU0409
|
| A few extra steps will need to be taken on your computer
| before Windows (xx) will install.
|
| On the Windows (xx) CD screen, select Documentation and
| follow the instructions in HDBLOCK.TXT, and then run
| Windows (xx) setup again".
|
| I have more symptoms to note. I believe there is a problem
| on my hard drive (s), such as a virus maybe, because I
| cannot partition them with FDISK. After confirming the
| partitions and exiting FDISK, DOS says something akin
| to "write error on hard drive". I've tried it with two
| different hard drives that, as far as I know, had no
| hardware problems/damaged sectors. Both have the copies of
| the same data.
|
| Any solutions/instructions please?
|

Sincerely,

Jeffrey L. Wade
Microsoft Enterprise Platforms Support
 
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