Windows MM has encountered a problem and needs to close! Error.

  • Thread starter Thread starter Sarah
  • Start date Start date
S

Sarah

I posted the following message on the Movie Maker news group few days ago!
They tried very hard to help but at the end it was suggested that I
reinstall WinXP to fix the problem. I just wanted to give it another try
here to see if someone has had this error and maybe can help before
reinstalling XP! Thanks in advance.
---------------------------------
Error message starts here,

When I click the Icon for windows Movie Maker in XP Pro. It opens followed
by the following error,

"Windows Movie Maker has encountered a problem and needs to close. We are
sorry for the inconvenience".

Error signature,

AppName: moviemk.exe
AppVer: 2.0.3312.0
ModName: qedit.dll
ModVer: 6.5.1.900
Offset: 00018c80

When I click on the "send error report", it sends the error and it
automatically shuts down.

I can send the error text file that is sent to Microsoft if you need me to!
It is about 22 KB in size.

I have Windows XP Media Center edition and 3.00 GHz P4 and 1 GB of RAM.

Please help, I really need to use it ASAP. Thanks in advance!
 
Hi Mary,

Latest DirectX is installed!

Now, when trying to run sfc something flashes on the screen real quick and
disappears. I did it few times and nothing happened! Can I run sfc from
somewhere else or can I fix it and run it from the "Run" command? Thank you
very much.
 
You can't remove it! It is built in the operating system as I was told. You
can only install it on top of the current install! I did that and I still
get the same error!


Buck said:
I am very green at this but you never know...can you remove only the movie
Click to expand...
maker program with control panel/add-remove and then download it again thru
window's update???Hope this turns out to be helpfull...
 
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