Windows Messenger - A new version is available

  • Thread starter Thread starter Jon
  • Start date Start date
J

Jon

I Get the following popup message and don't want to
install it. Am afraid its some type of virus.
The message is from Windows Messenger: A newer version is
available. You must install the newer version in order to
continue. Would you like to do this now? Yeds or No.

Now I anser no and the message keeps coming back. I have
messenges disabled and I still get it. Is this some virus?
If not ... why don't we just get these updates the same
way we get other windows update???.

Thanks for your help.
 
Greetings Jon,

Firstly, remove your saved Passport login in Windows XP, so it can't automatically sign you
in to the service (you can readd this back in the future if you like), click the Start
Button, then click the Control Panel. Then, click User Accounts in the Control Panel. Select
your account name, and then on the left side of the screen, under Related Tasks, click
'Manage my Network Passwords'. In the window that opens, click the Passport.Net\* (Passport)
entry and click 'Remove'.

Then, do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging
scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and cause some
of this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon
in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

If the window is still open with the upgrade question, say No, it should now stop trying.

Then download the latest Windows Messenger here (in case you decide to use it in the future,
and to stop further 'annoynaces':
http://www.microsoft.com/windows/messenger/download.asp
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
Thanks that did the trick. I got rid of my passport login,
I have Norton AntiVirus 2002, so I didn't need to uncheck
it there.

Thanks.
-----Original Message-----
Greetings Jon,

Firstly, remove your saved Passport login in Windows XP,
Click to expand...
so it can't automatically sign you
in to the service (you can readd this back in the future if you like), click the Start
Button, then click the Control Panel. Then, click User
Click to expand...
Accounts in the Control Panel. Select
your account name, and then on the left side of the
Click to expand...
screen, under Related Tasks, click
'Manage my Network Passwords'. In the window that opens,
Click to expand...
click the Passport.Net\* (Passport)
entry and click 'Remove'.

Then, do you have Norton Antivirus 2003 installed?
Click to expand...
Norton added a new "instant messaging
scanning" feature to Norton Antivirus 2003, which can
Click to expand...
conflict with Messenger and cause some
of this behavior. To stop it, open Norton Antivirus
Click to expand...
(Right-click on the Norton Antivirus icon
in the System Tray/Notification Area (by the clock),
Click to expand...
choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

If the window is still open with the upgrade question,
Click to expand...
say No, it should now stop trying.
Then download the latest Windows Messenger here (in case
Click to expand...
you decide to use it in the future,
 
Back
Top