Windows mail

  • Thread starter Thread starter beanie
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beanie

I keep getting an error message. Also I am being asked for user name and
password??? Why? I just put in two email accounts. I don't know what I did
wrong?
 
Right-click on the error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
 
I am getting an error message also saying I have invalid credentials and will
not let me recieve or send messages. Also It will not let me copy and paste
the error message. Please advise. Thank-you
 
I get this .....and I can't send or recieve and it won't take my un and
pw.....Account: 'calicoupl64', Server: 'pop.sbcglobal.yahoo.com', Protocol:
POP3, Server Response: '-ERR [AUTH] invalid user/password', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
 
Your settings are all wrong: server name, port number, SSL.
Please use the settings specified by your ISP:

http://helpme.att.net/article.php?item=10707

--
Gary VanderMolen, MS-MVP (Mail)


daveg64 said:
I get this .....and I can't send or recieve and it won't take my un and
pw.....Account: 'calicoupl64', Server: 'pop.sbcglobal.yahoo.com', Protocol:
POP3, Server Response: '-ERR [AUTH] invalid user/password', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

Jake said:
I am getting an error message also saying I have invalid credentials and will
not let me recieve or send messages. Also It will not let me copy and paste
the error message. Please advise. Thank-you
Click to expand...
Click to expand...
 
I'm not familiar with IMAP error messages or how to correct them,
but if this was a POP account I would give the following advice.

If you are sure you are using the correct username and password,
one possible cause for that error is account corruption. One thing
you might try as a possible quick fix is to delete that corrupted
account, restart Windows Mail, then recreate that mail account.
If that doesn't fix it, more drastic measures will have to be taken.

Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
What happened when you right-click on the error message?

If you are sure you are using the correct username and password,
one possible cause for that error is account corruption. One thing
you might try as a possible quick fix is to delete that corrupted
account, restart Windows Mail, then recreate that mail account.
If that doesn't fix it, more drastic measures will have to be taken.

Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
Hi Gary,
The error reads: Error popgate unknown command port:110, Secure (SSL),
No,Server Error: Ox800ccc90, error number:Ox 800ccc18.
Does this make any sense to you? All I wanted to do was have my two email
accounts, one with comcast and one with yahoo show up automatically in one
place. Tonight when I went into Windows mail my comcast showed one email
received. So that one seems to be working. I didn't check to see if I could
send an email yet. Why can't I get yahoo working? Any help would be
appreciated. Thanks,
 
The usual reason for that error is this setting:
Go to Tools, Accounts, select that mail account, Properties, Servers.
Uncheck the box for "Log on using Secure Password Authentication."

If that setting was already unchecked, the next most likely cause is a
non-compatible antivirus. Which antivirus are you using?

Yahoo is a special case.
US-based free Yahoo accounts have webmail access only, no POP
access. Windows Mail handles POP mail but not webmail.
There are two Yahoo solutions:

1. How did you access Yahoo mail before? If you are happy with
webmail via your browser, you can continue to use that.

2. Pay Yahoo to get their premium "Mail Plus" service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
and use the special settings for that service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html
 
Gary,
Thanks for the answers. I use McAfee for my antivirus. The box was
unchecked already. When I go to McAfee site to undo the antivirus
protection, will I be taking the protection off my whole computer or just the
emails? Thanks again for your help.
 
beanie said:
I keep getting an error message. Also I am being asked for user name and
password??? Why? I just put in two email accounts. I don't know what I
did
wrong?
Click to expand...
 
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