Windows Mail - Vista

  • Thread starter Thread starter Jo
  • Start date Start date
J

Jo

Hi

I am receiving the following error message since I had to do a restore to an
earlier point:

Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com', Protocol: POP3,
Server Response: '-ERR invalid user name or password.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

This message is received when trying to "Send and Receive" - I can send
email out fine. In addition to the code a Windows Security box appears
asking me to re enter my user id and password. I've used this is a web
version of email and they work fine so I know they are correct.

I've been searching the web and have seen various suggestions, some saying
its a registry error.

Any ideas anyone?

TIA

Jo
 
That mail account has been corrupted, possibly by a
non-compatible antivirus program.
As a quick fix, delete that account, restart Windows Mail,
then recreate the account.

If that does not fix the problem, tell us which antivirus you have.
 
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