Windows Mail not working (freezing)

  • Thread starter Thread starter Morgan
  • Start date Start date
M

Morgan

To keep it simple when I open Windoes Mail and try to open the file menu,
tools menu, help menu, view menu etc. it freezes. I haven't used it before
so I can not set it up. Whats wrong?
 
You Have to set it up. You do this through "Tools>Accounts". Hope this
helps you get on the way.
 
Hard to say what could be causing it. Possibly some incompatible
third party security program. Windows Mail is not compatible with
most McAfee and Norton security programs. Those will need to be
uninstalled, NOT just disabled.

Another option is to upgrade to the new and improved Windows
Live Mail program: http://get.live.com/wlmail/overview
 
What if any antivirus programs do you have? Some of them cause assorted
problems in Windows Mail, although seldom immediately.
 
OK
I rebooted the computer and it now works,
I have Trend as my antivirus program so if it freezes in the future, is this
the most likely cause?

Thanks Eveyone.
 
A recent version of the Trend antivirus program (details not available)
is known to cause assorted problems in Windows Mail, so it would
seem likely to be the cause.
 
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