Windows Mail closes every time I try to open second file attachmen

  • Thread starter Thread starter Michael
  • Start date Start date
Norton antivirus has been implicated in this problem. Try updating it.
If no improvement, do a trial uninstall of Norton, followed by using their
debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Instead of uninstalling your antivirus, another option is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of overly
intrusive antivirus products: http://get.live.com/wlmail/overview

In any case you must disable antivirus email scanning, for the reason
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
When replying here, please quote the message you are responding to.
It makes for better continuity and follow-up.

Did you update your Norton antivirus as I suggested? If no improvement,
be sure to disable its email scanning. If that does not cure the problem,
do a trial uninstall of Norton, followed by using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

If that cures the problem, we can recommend a more compatible free antivirus.
 
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